After car washing it was still very wet and attention to detail was very poor. Was quoted about a 45 to 90 minute service. Took two hours.
Great job I’m satisfied with the result.And he is a very nice Advisor
Nathaniel is the ONLY reason we continue to visit this location. His approach to customer service is supreme. He listens, is attentive, and overall cares for us as customers, not just numbers.
No complaints about him!
Nathaniel is an excellent worker!
Very attentive,nice always with a smile and great personality
Quick and satisfactory serviceL friendly people
Excellent service Thank you!
Quick and efficient. Gave me the run down clearly and provided a great estimate on the time frame of my oil change which was pretty spot on. Much appreciated.
Everything was handled very well.
Stephen delivered wonderful customer service. He was helpful, respectful and nice! He set up everything so I’ll be ready for my next visit. He’s a terrific addition to your team ????????????????
Always appreciate Arbenz going above and beyond to help me with any service need. He is a true professional and takes pride in his job.
Mike was very helpful and reassuring in a good, positive manner. I could tell he knew my car well. I had the utmost confidence in his care.
Delano was super nice and chill
Norm Reeves Honda Irvine is the best.
Excellent service, Thank you
The lounge is lovely too!
Mr. Delano was so talented and passionate about his work. He had a remarkable ability to think outside the box and come up with innovative solutions to our problem. His attention to detail was unparalleled, and he went above and beyond to ensure that our car problem were executed flawlessly. Not only was he skilled in his field, but he also had a natural charisma that made him a pleasure to work with. Mr. Delano's dedication and drive were truly inspiring.
Arbenz is a big asset to Norm Reeves Honda. His customer service skills and repair knowledge are exceptional. He never fails to take care of his customers. Norm Reeves has a customer for life and I will be spreading the word to all my friends and family. Keep up the good work!
Service was very well done and communication of status was excellent
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