Thank you for servicing by my car so promptly when it wouldn’t start and had to be towed to Honda.
Always a pleasure to be helped by Delano Nichols. He is unassuming, treats everyone with respect and honesty; regardless of who you are, what your look like or what walk of life you come from. Keep up the good vibes Delano :)
Arbenz very helpful good service ???? ???? ???? ????
Brandon was very professional and did not comment on my extremely high miles. I really appreciate that. He handled everything about my car and my questions with expert knowledge. Thank you Brandon Son and Norm Reeves Honda Irvine!
Luis was great! Answered any questions I had and was super nice!
Called 6 times to finally get someone to pick up phone so I could get verification my online appointment was set. Someone told me to come at 2:00. Waited at least 20 minutes outside before getting help. Oil change took 1 hr 40 minutes. Doubt I'll cone back to dealer for oil changes
Mayhieu was amazing to work with - I really love this Norm Reeves Honda Superstore location because of how friendly and helpful the staff is and I can’t imagine going anywhere else!
Arbenz was extremely professional and provided top tier customer experience!
I will do all my business going forward at this location because of this experience.
Nathaniel wax a very helpful, cain and respectful, he explains everything we need to know, thank you so much.
Mike Fernandez gives 100% every time I bring my car in for service. If I need my car by a certain time etc…..he makes it happen.
Thank you Brandon! I’m very grateful I found this dealership. They fixed my emergency problem without an appointment. I couldn’t be more appreciative of Brandon and his team. You’ll be receiving my highest compliments.
I am unsatisfied about the service and the level of care.
Always a pleasure to work with Arbenz- he’s friendly and very clear in explaining the services
Brandon was great! Brian was also very pleasant to talk to (greeted me on arrival, and dropped me off at home).
My car didn’t look like it was detailed.
Windows dirty
Seats still dirty
Not vacuum good
When you open doors looks like drips everywhere
Dash board had something on it and they didn’t even try to clean it.
Stephen went above and beyond to make sure my car was repaired the same day. He is a true professional!
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