Arbenz was very attentive and patient whilst helping me with the issues concerning my car. He took the time to explain and updated on the issue every step of the way which I appreciate. He did go above and beyond to help address my issues, I was very satisfied with how he handled each issue.
Michael kept me informed throughout the day on the status of my repair. He gave me options about additional repairs that maybe needed after vehicle inspection.
Brandon was friendly and helpful.
Jacob did an excellent job fixing a difficult problem with my vehicle. I am very happy with the service I received. ????
Luis is a caring and a fantastic hard worker.He always takes great care of us and our ourselves Car ???? in fact your hole team.Thank You
Just noticed that my oil life % was not reset :(
Should I come back in?
Nathan was prompt and professional: he explained the current charges and the recommendations for future service.
Thank you Arbenz and team!
I brought my 2010 Cvic to replace the airbag for a recall. The technician broke a piece of plastic on the dashboard and NO notification or written anywhere on the service paperwork when the dealership will replace it. Also, the radio doesn’t work anymore after the airbag was replaced!! Delano said he would call and never received a returned call!!! In addition, the technician said the cabin filter needs replacement. I literally just replaced 3 month ago and we don’t drive the car much to accumulate dirt. So what is this dealership trying to sell me. Terrible dealership and customer service!!!! I would never anyone going to this dealership for service!! I need to know when the broken plastic piece will be replaced? I have photos.
I am very happy with the service. Thank you.
The advisor help me a lot it made everything so easy for me . He is very professional and explained every detail
Employee of Norm Reeves Honda Delano Nichols is very helpful and professional. I wish the manager of Norm Reevs Honda provided better customer service .
Very good service, patient, very thorough and thoughtful with his explanation by photos. I like the end result with his work and he listens to my concerns well.
Brandon was great. Quick service and excellent communication.
5 star service, Brandon and the entire team are doing an amazing job !
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