I bought a 2016 pilot elite "certified pre-owned" January 2026, and the paint adhesion has an issue and is coming off the roof of the car. Service said they would not do a goodwill service.they said they contacted Corp., but they only called the warenty dept. That's not corporate. Lies!
Martin was great. I appreciated his professionalism, candor and kind demeanor.
The gentleman who assisted me provided me with excellent customer service he was extremely cordial, friendly, supportive and extremely informative. I’m also happy with the auto mechanic because my car is running extremely well thank you for your service. I will continue to schedule my appointment at your facility.
Im very thankful and satisfied and taking care of me by your excellent staff miss valerie mechado
Thank you so much for taking care of my car. Congratulations to the advisors and technicians. You’re work is greatly appreciated.????????????
It was an unusually long wait (almost 30 minutes) upon arriving for my service appointment, but once Andrew made contact, the actual service proceeded fairly quickly. I appreciate his being well-informed about service procedures.
Samual Tung went above and beyond. Excellent communication, very professional and friendly.
A+++++++ Service.
Martin was great, very helpful and great communication throughout the day.
Other service members were not as professional and one of the greeters drove my car into the service center without putting on a spare tire first. The tire blew out on the freeway and I had the car towed in. This seemed ridiculous because the tire was completely removed from the rim. Also, another female service center member was pretty aggressive in her tone. We are not used to that as I previously used the Metro Honda center and all staff are extremely pleasant and professional.
Samuel was very knowledgeable and had great guest service!
Diego was professional and helpful.
Very happy with Andrew's service, Very polite and helpful¡ completely satisfied with my service
Thank you for the service and discount.
Andrew was prompt polite and courteous
Adrian De La Riva went above and beyond. He had great customer service and was very helpful in explaining everything in great detail
I had a great time and there was a great amount of care with my vehicle. Ram did a fantastic job with communicating with me.
Both Manny and Andrew were informative and friendly. Thank you
Valerie was a tremendous help throughout my entire situation. She was extremely thorough and made sure I was well taken care of every step of the way. She truly made the entire experience efficient and stress-free. With three young kids involved in sports, you can imagine how much that meant to our family.
I’d like to sincerely thank her, as well as your establishment, for providing options and support like this for families such as ours.
Social