This is my second oil change and Oscar has been my service advisor for both visits. He’s very personable, thanks Oscar.
Sean was my service advisor. Very helpful, good guy.
Erick is great. He keeps me looped in and he always does his best to make me feel like I'm his only client...even though I know he has a lot.
Luis was super helpful, knowledgeable and went above and beyond to help me out. Great service! Thank you!!
Quote was $79 for an oil change, then I received an invoice for over $400… so I questioned it and was told it was a mistake, but then was charged $129. Then was told the cost of oil went up. I have BBC always had good service from you … don’t care for this tactic. I’ll probably find an independent company to use going forward.
Jason was a solid rep for what you do. Just helpful and relatable.
Luis was great!! Thank you!
I will return when needed.
I love my 2000 OLDS Silhouette Van. My husband and I purchased it from the MKB Dealership in about 2001 as a used vehicle. I wanted it repaired but the cost was too high and wasn't realistic in today's market! Since I am a widow now, I didn't feel the repair cost was too much. Thank you, N. Karen P
Jason is great friendly explaining everything so I as a women who does not understand about cars he always me understand without filling silly
Very personable. Thank you Jason
Thanks for your service appreciate much!!
Chris did not listen my needs.
He wanted to charge things that literally I told him not to do it.
I received my car dirtier.
Lack of customer service.
Everyone was awesome. Very well managed.
Sean is very honest and straightforward in his opinion and analysis of what is wrong with a car
and what it needs. I appreciate that.
Sean is Very accommodating and helpful employee!
Chris had excellent customer service. Made sure that he addressed my concerns. Very satisfied with his service and the service of the whole team.
After 3 attempts I think my car is fixed. Kevin in service is great. All support staff is top drawer as well.
Outstanding customer service by Kevin.
Social