Sean Heinen is excellent and deserves a raise. He has a superior service management person. I have three Cadillac in the service them all at Marvin K. Brown because of him.
Luis has been fantastic with both our caddys
Kevin is the best, he is the reason why we keep coming back. He keeps us updated, he answers all our questions. You couldn’t ask for a better person to deal with.
Outstanding customer service, friendly staff
He was thorough with explaining condition of my car and what are to be
taken care of.
I am pleased with his professional service.
Thank you.
Chris was very helpful and went out of his way to provide excellent service. I have been there often and have had multiple reps. Christopher has been by far ti best experience from diagnosis to availability. I live in San Marcos and couldn’t have had my car towed to Escondido Marvin K Brown but instead paid the extra to get it to Mission Valley because I knew I was going to get excellent service.
Thank you
Surface is always first rate at Marvin K thank you
Absolutely a pleasant experience ????
Good service, was kept wey informed during the process. All-n-all, a fine experience
Chris did a great job outlining things for me and I will ask for him the next time I bring the car in. Whoever worked on the car did a great job to, the ride home was so smooth I had to glance around and make sure I was in my GMC!
Sean was great to work with! My only concern is the 7 days my car had to wait in line at MKB to be seen by a technician.
It was a pleasure working with Sean. Caris quickly back to tip top shape.
You have to be kidding me. Call me ****-****-xxxx and also email me
I feel very frustrated by MKB
Oscar was very professional, knowledgeable and friendly. He made sure my vehicle was done in a timely manner. He explained the issues with my vehicle and my options with regards to its repair. I would recommend Marvin K Brown and Oscar in the future.
Great attitude and good communication
Kathleen was very professional and personable. The service was completed quickly and everything appears to be good.
Always a pleasure to do business with such a top car dealer . Was very pleased with the wonderful service . Thank you
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