Service Center

Real Reviews From Verified Customers

David P.
5 out of 5
11/12/2022
Sean Heinen is excellent and deserves a raise. He has a superior service management person. I have three Cadillac in the service them all at Marvin K. Brown because of him.
Maria M.
4 out of 5
11/12/2022
Luis has been fantastic with both our caddys
Curt G.
4 out of 5
11/12/2022
Kevin is the best, he is the reason why we keep coming back. He keeps us updated, he answers all our questions. You couldn’t ask for a better person to deal with.
Karen H.
5 out of 5
11/12/2022
Kathleen was amazing!!
Joe B.
5 out of 5
11/11/2022
Outstanding customer service, friendly staff
Karla B.
5 out of 5
11/11/2022
Service was great.
Heechu K.
5 out of 5
11/11/2022
He was thorough with explaining condition of my car and what are to be taken care of. I am pleased with his professional service. Thank you.
Besjana H.
4 out of 5
11/11/2022
Chris was very helpful and went out of his way to provide excellent service. I have been there often and have had multiple reps. Christopher has been by far ti best experience from diagnosis to availability. I live in San Marcos and couldn’t have had my car towed to Escondido Marvin K Brown but instead paid the extra to get it to Mission Valley because I knew I was going to get excellent service. Thank you
Darrill C.
5 out of 5
11/11/2022
Surface is always first rate at Marvin K thank you
Detrea H.
5 out of 5
11/11/2022
Absolutely a pleasant experience ????
Robert C.
5 out of 5
11/10/2022
Good service, was kept wey informed during the process. All-n-all, a fine experience
Jill L.
5 out of 5
11/10/2022
Chris did a great job outlining things for me and I will ask for him the next time I bring the car in. Whoever worked on the car did a great job to, the ride home was so smooth I had to glance around and make sure I was in my GMC!
Earl L.
4 out of 5
11/10/2022
Sean was great to work with! My only concern is the 7 days my car had to wait in line at MKB to be seen by a technician.
Richard W.
5 out of 5
11/10/2022
It was a pleasure working with Sean. Caris quickly back to tip top shape.
Murfey Company.
1 out of 5
11/10/2022
You have to be kidding me. Call me ****-****-xxxx and also email me I feel very frustrated by MKB
Johnny K.
5 out of 5
11/10/2022
Oscar was very professional, knowledgeable and friendly. He made sure my vehicle was done in a timely manner. He explained the issues with my vehicle and my options with regards to its repair. I would recommend Marvin K Brown and Oscar in the future.
Ricky P.
5 out of 5
11/10/2022
Great attitude and good communication
Terri F.
5 out of 5
11/10/2022
Kathleen was very professional and personable. The service was completed quickly and everything appears to be good.
Sandra D.
5 out of 5
11/9/2022
Always a pleasure to do business with such a top car dealer . Was very pleased with the wonderful service . Thank you
Andrew P.
4 out of 5
11/9/2022
Sean is great!

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