Very professional. Service was on time and thorough.
Brought Acadia for a trip check....Anthony was thorough and made sure everything was up to snuff. Great service!
My appointment was at 11:15 did not get to see your service manager to almost 12 o’clock he said you guys are really bored down today
Easy process, repairs were done quickly and customer service was great, nice folks.
Thx
Was told 1 to 2 hour wait. Waited 6 1/2 hours.
The service itself was great but the wait time for the past 2 visits has been very long. A simple oil change and tire rotation was explained to me both times as taking about 90 min. The first service took over 3 hours and this service about 2 and a half. It shouldn't take that long.
As always, Carlos Perez is friendly and professional. My service is always completed in a timely manner.
Thank you,
Marie H
I am very happy . The service was awesome.????????????????????
I had an appointment time that I wanted was a plus. Kevin Knepper was very courteous, polite and knowledgeable. He explained everything and gave me all of my options available. Service completion expeditious as promised.
Outstanding service, very good job. I will come back to make my services
Kevin has been my service advisor for many years now oh, and I love the service he provides.
I waited 3 hours for a simple oil change. What is th repoint of making an appointment if you have customers wait so long. All customers waited that long. So ridiculous!! Take less appointments and make your customers happy. Also, I noticed other customers had their car washed... I didn’t. I don’t think I should have been treated differently. Worst experience ever.
It is a pleasure to work with a Kevin and know my car is in good hands
Kevin Kneffer is the best service manager. I trust if he says it must be done now I trust him
Thank you for your timely and complete diagnosis of my tire problem.
As is always the case, Kevin took wonderful care of me even though I was only in for minor maintenance work. He even noted that what I thought was a severe scratch on my car was actually a transfer of material from a truck that caught my mirror. He got some Simple Green and showed me how easily it came off. What a guy! Kevin has been my service rep for many years and never fails to do a splendid job on my behalf. SAJ
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