Tony was extreme pleasant n professional!
Robert did a good job under a difficult situation.
Thank you.
Anthony and his service team exceeds my expectations every time I bring our car in for service. Thank you, Anthony!
Ok, estimate was less than actual price.
Corky and all of the staff at the service center are the best! Having a problem with your car is a stressful thing, but Corky has always managed to turn that into a pleasant experience....no easy feat!
Tony, provided information to my satisfaction
Tony was great and very helpful, the issue I had was my car was dirty upon receiving it back. I had almost 6k worth if warranty work completed on my car and after sitting outside for a week it was filthy. I have always at any dealership when work was completed had the car at least washed over on the outside upon returning a vehicle back to me. I’ve never received a car back without a simple wash. I mentioned this to tony and he said it wasn’t policy to have the car washed when returned to a client. He said I could wait and they would wash it, I didn’t have time to wait. Another Cadillac Escalade was pulled up front to go back to a client and it was washed and it just left me feeling dissatisfied.
Anthony Deriso listened to my concerns about my Cadillac and ultimately went above and beyond to ensure that I was completely satisfied with my service experience. Thank You and a job well done to The Service Manager, Anthony and his team.
Surprisingly good service
Thank you
Great job and on time.
Chet
Great job! Very happy. Thanks
My car oil change should have done properly so I don’t have to go back the second time to fix it.
Corky Weeks did an excellent job, given the complexity of the electrical problem and the many steps taken to isolate the short circuit, and to fix it. What it made hard was the car is a 1988 Fleetwood for which parts were hard to find. I commend Corky for a job exceedingly well done. --Angel M
what else is there to say, I've been coming to MLB for years and Kevin is a major reason why. I value his in site, opinion and recommendations when it come to my vehicle maintenance.
we as a family have become friends with Kevin.
and now Frank who Kevin recommended assist with my purchase of our 2015 Sierra which I love!!!
thanks to the whole MKB family????
Jared is great!!! Great service!!’
In my experience, Kevin has always been top notch. Yesterday was no different.
Sean provided great customer service. Even personally washed my car due to backup! Thanks Sean.
Professional, responsive, courteous, always a good experience
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