Sean was professional, attentive and provided excellent customer service.
Kevin has always been extremely helpful and I will return whenever my vehicle needs service. Thank you to Kevin
Service was done on timely basis.Quality of service is excellent
Corky got me in and very quickly on a Friday and managed a loaner so I could go about my day thank you
I have had less than satisfactory experiences in the past, Antonio was completely the opposite. What a nice guy, extremely professional and helpful. I’m going to try to request him every time. The man deserves a raise.
I brought my car in early to be serviced on the brakes. Monday at about 11:00am I dropped it off to be serviced at 2:30pm appointment. I waited until I finally called I left a message to find out what happened and no one called me back. So Icalled several times till they said I'm sorry but the service department is closed. I thought that I would be picking up my car today. No one could say if it was done or not. I have never had such bad service from Marvin K. Brown before.
Toni was very responsive to my needs and was quick to address the issues at hand. I was very happy with Toni and he did consult with Greg as I requested. Toni is to be commended. Thank you.
Kevin was Courteous, prompt, professional, complete,
Respectful, knowledgeable, and pleasant.
Very good experience thank you
Personable, attentive, conscientious with follow up
Always a pleasure to work with Anthony D!
Larry was unprofessional when I checked in. When Jarrod called me to tell me that my vehicle was ready for pick up, he did not tell me of the recommendations made by the service technicians. When I picked it up, Jarrod wasn’t there to go over the findings. I asked the cashier and she said she had no idea about my vehicle but did not direct someone to help me. Not a good experience this time.
Excellent service, thank you!
Although my vehicle was damaged while being serviced Corky was very responsive and made sure I was not inconvenienced. My vehicle was repaired to my satisfaction.
My concern wasn’t addressed properly and the car still the same and couldn’t find anything that’s what they stated. Regret that I got a car from them!
Very happy with my purchase and service experiences. Will consider MKB the next time I am in a market for a car.
Social