Vehicle works excellent.Products may have issues like the recalls.
Nothing it’s perfect. Thank you for solving these issues.
Tony was great. Only issue was the wait time for my vehicle to be pulled up after paying at the cashier. Close to 15 minutes.
Thanks
Works perfect now
Thank you
Quick service just like I wanted?? Thanks Kevin ~
SEAN was very diligent about getting right on my vehicles problem.
I requested a car or a shuttle if it would take longer than 60 minutes. Quoted 90 minutes because they were “overbooked”. I was told the shuttle would take at least 60 minutes so I could Uber or suggested I wait. I had a 12:15 appointment and I got my car back at 2:45. That’s ridiculous. I waited and waited. I used the text feature to ask where shuttle was at and ask what my service status was. No answer. I found my car on a lift. Someone finally noticed I had been there a long time and made sure I didn’t get a car wash so I could get out of there. I wish I didn’t go there. I’ll be happy to pay for maintenance somewhere else than go through that ever again.
One heck of a guy. Totally stand out in the crowd. Kept me informed as much as he could and always available for questions involving repair and prompt at giving answers. I truly appreciate his middle man involvement that help levy tension that sometimes occur with the customer and the guy doing the repairs. Thanks Anthony, I give you an honest 5 ?? ?? ?? ?? ?? Keep up with the great service.
Friendly and professional demeanor
Very happy with your work
Second time that it has been so unorganized & sloppy picking up my car. I feel like a Cadillac dealer should have better service. Also this car has been back twice since I bought it for transmission. I bought it October 2018! Have a manager call me if you’d like the details - Francesca A
Sean Heinen was a pleasure.
He was very courteous and tentative
Tony has been very efficient and courteous in listening to my needs when I brought my 2013 Cadillac for change oil.I plan to see him again for change filter in July 2020.
Great customer service by Sean!
Antonio made the process very easy.
Antonio was an amazing service advisor and really takes care of his clients. Thank you!
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