Definitely appreciate Kevin, that is why I always ask for him by name- I trust him with my car.
Thank you
Great feedback from Anthony kept me apprised of my cars problems and solutions
Tony was great at negotiating events so my used car could get properly checked out. I am more at peace with it now. Thank you, Tony, for going above & beyond! Lina
Very happy with my new service advisor!
Everyone did a great job!
Didn’t see Jared today. I stood around waiting for 10 minutes and then another co-worker (Luis?) jumped in to help me. He also was the one to process my loaner vehicle. HE IS YOUR BEST ASSET!!! Professional and has such pride in his work!!
I called to speak to a Service Manager but no one picked up the phone. Please have a manager contact me at ****-****-xxxx. Thanks. Margaret M
This was the worst service, I have experienced in your service department. I dropped off my car Wednesday morning at 7:30am. I was never called that my car wouldn’t be ready to be picked up that day. I had to call several times and finally got a call back telling me that if I picked up my car I would lose my place in line. Thursday at 2pm my car still hadn’t been looked at. I picked up my car and never had it serviced. It was a great inconvenience to be without my car for a day and half. There wasn’t an apology. If I had been told Wednesday morning that I was 15th in line at 7:30am, I could have made other arrangements.
Excellent customer service! Clearly outlines the process of the repair, provides updates timely and friendly. Thank you Sean!
I made an appointment and it still took 4 days till my truck was seen by a mechanic, thought the appointment would have meant it would have gotten in that day. Kevin was great , kept me up to date.
Antonio was very nice and a pleasure to work with. I was very pleased with his follow up and clear explanation of the work that was done and the work that was recommended.
Sean was great. Best service I’ve received since I first started coming to your dealership in 2013.
Anthony did a great job, kept me informed and tried to get me a loaner vehicle. Service manage wouldn’t let me use a loaner car because I didn’t have correct insurance
Very helpful and friendly
I appreciate that corky kept me well informed of everything that was going on with the parts issues. I also appreciate Corky/MKB doing everything they could relative to repair costs all around. Thanks for the excellent service.
Antonio went above and beyond. Already waiting for me when I drove my vehicle into the service drive. Address me by my name and immediately got me into a rental car. Probably the best service I have received at any dealership.
Great job Robert, I will be back,
Great Customer service!
Great shuttle driver!
I came early and never expected to be taken care of right away, but that's what happened! I was able to get back to my day without missing a beat! Thank You!
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