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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4560 reviews 67%
4 star 1364 reviews 20%
3 star 186 reviews 3%
2 star 397 reviews 6%
1 star 314 reviews 5%
Review Us
Steven I.
4 out of 5
5/24/2021
We live in Menifee,CA. We drive about 160 miles round trip because we trust and rely on Sean to take care of our car. I'm sure we must pass around 5 or 6 Dealers to see Sean, he is like family to us. Steve and Marcia Ishii
Ronald L.
4 out of 5
5/23/2021
Kevin is always very helpful and service is completed on time!
Sonia S.
5 out of 5
5/23/2021
Thanks Jared!
Karen R.
4 out of 5
5/23/2021
Jared provided excellent service!
Jeff H.
4 out of 5
5/22/2021
LUIS did a great job. He kept me informed of what was being done and let me know when my car was ready. Great service!
Sausen G.
4 out of 5
5/22/2021
Thank you, Sean! Once again, you were right on time, and prompt. I appreciate that very much. Sincerely, Mike Gardy
DAVID F.
4 out of 5
5/22/2021
Sean was very helpful and the technician(s) working on my SRX did a great job.
Gretchen G.
2 out of 5
5/22/2021
Jared was fine. Service was fine. But an honest error by the cashier has removed $6969.00 from my account when it should have been $69.69 and it will take 3 days for the error to be fixed. That makes for an unsatisfactory experience.
Ken F.
5 out of 5
5/21/2021
Great job.
City Heights.
5 out of 5
5/21/2021
Excellent costumer service
Rexford B.
4 out of 5
5/21/2021
Kevin is the best he always takes care of us
Tony L.
4 out of 5
5/21/2021
Luis provided excellent service. He knew exactly what needed to be done with my car and how long it would take. He personally ran it through the car wash.
Raoul M.
5 out of 5
5/21/2021
Service outstanding
JASON M.
4 out of 5
5/20/2021
Great and complete service!
GREG A.
2 out of 5
5/20/2021
The throttle body cleaning is pushed too much. Only recommend it if it is actually needed.
Kristen M.
4 out of 5
5/20/2021
Took time to explain the different types of oil and how they would affect my car. Would like Sean to be my service rep in the future if possible.
Tim C.
4 out of 5
5/20/2021
I always receive good advice and an excellent result from Bob. Thank you, TimConaty
Franklin A.
4 out of 5
5/19/2021
I was very satisfied with the professionalism and courtesy given to me from everyone.
Joseph G.
4 out of 5
5/19/2021
Robert is the best. Really appreciate and respect his input regarding my Caddie.
Dustin K.
4 out of 5
5/19/2021
Thank you for taking care of our vehicle, Kevin was awesome. He communicated often and ensured our vehicle was fixed in a timely manner. I will recommend MKB to all GMC owners.

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