I’ve been a customer of MKB for over 35 years, I would have left long ago if I were not satisfied, Jared took good care of me.
Erick was awesome, my online appointment got deleted and he still made the service And recall get completed by the afternoon. Great job. Thank you.
Oscar, was great keeping me informed on my vehicle.
Robert’s the best service rep. I’ve ever dealt with. On point with communication and understanding my needs. Very friendly and welcoming. Smooth transaction and no hassle
Sean is very profession. The experience was clear and
Concise. I appreciate the updates by text.
Thanks
Oscar is by far one of the best service advisors I’ve ever met. Thank you.
Sean was very courteous and patiently explained everything I asked about purchasing tires.
Actually. it was not Jared that assisted me. Instead Larry, the service manager, took care of my service order. And Larry was awesome! This was my first visit to MKB, and my first purchase if a GMC truck. Larry's customer service was incomparable. Thank you so much for making my first visit absolutely memorable!
I trust that the work done. Based on the experiences over the past 30 years are so.
Oscar went above and beyond. The gentleman that took me to my office and picked me up was amazing very nice gentleman loved both of their ask her and him taking good care of me
Part may have taken a long time due to ongoing supply issues, but that's life. Service was good and happy to have my vehicle back. I will definately come back for future service.
Kevin was very responsive
Sean is always very easy to work with. Repairs were quick and complete.
Sean knows his craft well and is VERY customer-oriented !!!
Kevin has excellent customer service skills. Kevin explained to me what needs or should be done in the future and doesn’t tell me that certain things should be done on my Buick today! I appreciate his honesty with the service he provided to me today.
Jared did a great job! I’m very pleased.
Once again MKB went above and beyond with customer service. This time with service department. They listened to my concerns. Solved the problems efficiently.
I am Very appreciate that they don’t stop caring about me as a customer after the sale is over. Gracias!
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