All I can say is the device was awesome! I was dropping of my vehicle on Friday for a Monday appointment since I’m from out of town. When I advised the service tech he said if you don’t mind waiting for an hour I can get it done now! All I can say is thank you!
Oscar was outstanding. Informative, professional, and just genuine. Made me feel as if we were in a small town.
Very satisfied with the professional worker. Would recommend your service department
Excelent service! Thank you
Luis took really good care of us. He was knowledgeable, helpful, and pleasant to deal with. He is really good at communicating and following up with us, too. Thank you!
All our needs were met in a timely manner. Thank you!
Very poor vommunication
Very poor response to calls and vm
Placed on eternal hold from beginning to end
Used to bring Cadillac in no prob
Very disappointed this first Buick visit
Drmashaffer
The only thing I would recommend is if the vehicle is not going to be complete by the end of the day please call the vehicle owner so that they know that their vehicle won’t be done until the next day. Even still, I was very pleased with the service I got from your dealership. Thank you.
I was scheduled with Eddie and he never showed...fortunately ERic Valdez saved the day..He did a very good job.
Excellent. Chris Elliot is a kind and very professional service coordinator.
I own 5 vehicles, all different makes, and the experience I had yesterday with Chris and your staff exceeded all my expectations.
Been a Loyal customer of Marvin K. Brown for years. Referred several friends to MKB....James Bynes just purchased a new vehicle a few weeks ago! Jennifer Brown and her Staff are awesome! Shout-out to Jennifer Brown, Kevin Knepper, and Merle Porter (Retired). Thank you for jobs well done!
Luis was absolutely amazing! Communication skills outstanding. Best maintenance appt by far!
As always,exceeded my expectations.
Nice crew but communication was super weak. Had to follow up multiple times before finding out my car was done…supposed to take a couple hours, didn’t hear back for 6.5.
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