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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3453 reviews 68%
4 star 1010 reviews 20%
3 star 131 reviews 3%
2 star 222 reviews 4%
1 star 234 reviews 5%
Review Us
Tamara Y.
5 out of 5
7/14/2023
Keep up the great work. The service department is friendly and have shown they can get you in and out as fast as possible. Thank you Rapids Honda.
Micah F.
4 out of 5
7/13/2023
Michael was awesome! Will be my go to place from now on!
Amy P.
4 out of 5
7/13/2023
Mikey was very communicative during the two days our car was at Honda!
Carmen C.
1 out of 5
7/13/2023
I am not satisfied with my car. I am missing a part of the car and that isn’t right for me to have a missing part of the seatbelt if everything was in place. I would like to talk to the manager and sort things out. Call me, my phone number is ****-****-xxxx
Travis N.
5 out of 5
7/13/2023
Drew was courteous and professional. He kept me well informed of everything and made sure to review all of the recommendations with me before the work was started.
Gilbert S.
1 out of 5
7/13/2023
Took an hour and a half to do an oil change. Wanted the tires rotated and they weren’t.
Bob H.
4 out of 5
7/13/2023
Shawn has always helped me with my Crv. Thank you Shawn and Rapids Honda.
Alfonso T.
5 out of 5
7/13/2023
Great service. Very accommodating. I will surely return to Rapids Honda for service.
Stacy T.
5 out of 5
7/13/2023
Mickey did a great job. There was a scheduling error with my appointment. He did a great jobs explaining things to me. His customer service was top notch.
Thomas W.
5 out of 5
7/13/2023
Lucas was very helpful and pleasant.
Nancy R.
5 out of 5
7/12/2023
Great job!
Mark M.
3 out of 5
7/12/2023
I didn’t have an oil change appt.,and was given a spot and an accurate completion time. Outstanding
Michelle S.
5 out of 5
7/12/2023
Michael was a great help I had another appointment after my service and he made she I got out of there on time to make it to my next appointment
Janelle M.
3 out of 5
7/12/2023
Please, please return the driver’s seat to its original position. Every time I have work done I can barely get in! Seat is as far forward as possible.
Rick B.
4 out of 5
7/12/2023
Lucas is an outstanding representative for you.
Jonah W.
4 out of 5
7/12/2023
Thanks for fixing the sensor Chad!! Seems to be working great right now!!
Gary A.
5 out of 5
7/12/2023
Great job very happy. Great work
Sydney A.
1 out of 5
7/12/2023
Hit the wrong button. Service was good
Linda L.
5 out of 5
7/11/2023
Very friendly. Explained recommended services and did a good job keeping me informed on the status of the work being done and when my car was ready.
Derek P.
5 out of 5
7/11/2023
Michael has been great to work with. He has helped make a stressful situation easier for my wife and I.

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