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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3453 reviews 68%
4 star 1010 reviews 20%
3 star 131 reviews 3%
2 star 222 reviews 4%
1 star 234 reviews 5%
Review Us
Mary J.
5 out of 5
7/21/2023
Everything went well and I highly recommend Rapids Honda
Sergio L.
5 out of 5
7/21/2023
His treatment was very professional, friendly and very attentive. Thanks
Riley E.
4 out of 5
7/21/2023
Acted with urgency, very knowledgeable. Great customer service !!!
John B.
5 out of 5
7/21/2023
Great job, Marlin was great, everything was perfect.
Chelsie C.
5 out of 5
7/21/2023
Went very well
John Z.
1 out of 5
7/20/2023
1.5 hours for an oil change is excessive.
Nicole B.
5 out of 5
7/20/2023
Lucas spent a lot of time explaining things to me despite being very busy! I appreciated it!
Melanie T.
4 out of 5
7/20/2023
10 out of 10 for Michael!
Jay B.
5 out of 5
7/20/2023
Mike was very thorough . Made sure everything was ready to go and made very sure I was satisfied. Very nice experience!
Melinda W.
5 out of 5
7/20/2023
Thank you!!!
Brennan E.
5 out of 5
7/20/2023
Super nice, very friendly. Awesome customer service skills. Served with a smile, was greeted when I got there and thanked when I left.
Lydia J.
2 out of 5
7/19/2023
Took hour and 1/2 for scheduled oil change. Recall denied by customer was not accurate. Was not informed about recall. Just read it on paperworkvv
Elizabeth C.
4 out of 5
7/19/2023
We liked the suggestion to wait for additional repair parts before completing the AC recall.
Charle C.
4 out of 5
7/19/2023
Lucas went above and beyond and asked if the rotors could be ground down rather than replaced as originally thought and they were able to do that and save me money. So appreciated. I have used Lucas in the past and always try to get him if I can because he is the best. Thanks Lucas!
Tasheena L.
2 out of 5
7/19/2023
Please don’t call me.
Thupton S.
5 out of 5
7/19/2023
Mr. Chad zastrow did an exceptional services to my car. I m glad I found him doing real professional customer care.
James B.
5 out of 5
7/19/2023
I've always had great experience with Rapids Honda and will remain a customer.
Aimee G.
4 out of 5
7/19/2023
Mikey was great to work with and pretty accurate on time estimate for how long it would take for my pilot to be ready.
Oleg K.
4 out of 5
7/19/2023
Drew was a ray of sunshine on an off day for me. He brightened my spirits.
Pamela L.
5 out of 5
7/19/2023
Very polite young man

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