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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3397 reviews 68%
4 star 996 reviews 20%
3 star 128 reviews 3%
2 star 219 reviews 4%
1 star 230 reviews 5%
Review Us
Viengthong G.
4 out of 5
1/31/2026
Excellent service I was in and out under 45 minutes.
John Z.
5 out of 5
1/30/2026
I want to tell you that your service rep that worked with me, his name escapes me was OUTSTANDING and went above and beyond and very greatly appreciated...... TY
Susan P.
5 out of 5
1/30/2026
I appreciate his communication with me regarding the progress of service on my vehicle.
Richard B.
2 out of 5
1/30/2026
The servicing of my vehicle was fine, but the checkout needs improvement. When my car was done, they drove it into the covered entrance area where it sat for 20 minutes. I assumed it was waiting to be washed, but I finally lost patience and interrupted my service rep, who was too busy on the phone the whole time dealing with a warranty issue for a customer, to notice the backup of finished jobs waiting to go out to people like me. He should have gotten a supervisor involved with the warranty call or asked other service reps to handle his backed up paperwork in my opinion. Only after I asked if the car wash was down, did I realize he was wasting my time, and asked that he get my car back to me asap. Only then did he find a way to do that and I was not happy. Hopefully, feedback like this will lead to improving the checkout process. There was no shortage of service reps, just not working together to notice/handle each other’s backup issues that slow down the whole department.
Rex J.
4 out of 5
1/29/2026
Drew was great and made an exception to make a technician available to program a key on short notice for me. I thought I was going to have to drop the car off but the service department, with Drew's help, got me in right away. I appreciate that very much!
Sarah J.
4 out of 5
1/29/2026
I hope this note finds you well. I wanted to take a moment to express my sincere gratitude for the excellent work you did on my vehicle. The rust proofing and tint look fantastic, and I truly appreciate the professionalism and attention to detail that you demonstrated throughout the process. Additionally, thank you for your kindness in reaching out to let me know when my car was ready for pickup. Your communication made the entire experience seamless and enjoyable. I look forward to recommending your services to others and will certainly return for any future needs.
Nancy P.
5 out of 5
1/28/2026
Very responsive. Kept me informed and explained everything well
Bruce/Kathie N.
5 out of 5
1/28/2026
Thanks
Julio Q.
5 out of 5
1/27/2026
Excelente service and good job
Kelly H.
2 out of 5
1/27/2026
Didn’t reset oil life or tpms after service Your text from tech won’t let you response so you are loosing a lot of money recommend filters but do myself now because by time I got txt from tech another txt came saying care was done.
Donald L.
5 out of 5
1/27/2026
Great store, great team!
Mike R.
5 out of 5
1/26/2026
Excellent service advisor
Kyle H.
5 out of 5
1/25/2026
Great service!
Ed G.
5 out of 5
1/25/2026
Our sales person was the best! He always is! Great customer service!
Makayla V.
5 out of 5
1/25/2026
Everything went smoothly and was finished in a timely manner.
Lan N.
5 out of 5
1/25/2026
Good service from Drew Mechley!
Gina A.
5 out of 5
1/24/2026
Matt was very personable, knowledgeable and he was very efficient . Very happy with my service.
Narendra H.
5 out of 5
1/24/2026
Great service
Thao C.
5 out of 5
1/24/2026
Appreciate the good work!
Austin T.
2 out of 5
1/23/2026
Went in for a timing job after my timing job im being told i need a new motor and about 3000$ extra worth of parts/work ontop of it…. Really wish I wouldve been told i needed a new motor befoe the 1700$ timing job.. or atleast that there could be a potential for a new motor or something catastrophic that isnt timing.. just paid 1700$ for a car that wont even start

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