Roseville Toyota Auto Repair Service

Molly was so friendly and very helpful! She made the entire experience of checking in my car so easy!

He was very professional very nice to deal with very helpful and accommodating

Very professional, has excellent knowledge of what he does and recommends. Great guy pleasure doing business with him he’s a credit to Roseville Toyota.

Clear instructions from Derek about removing speed limit from HUD if possible were not followed. V75 removed speed limit from the dashboard and left it in HUD.

Quick and easy, thanks!

Molly was very helpful and was of great help with setting up my maintenance plan! Thanks Molly!!????????????

Molly was great.

Thank you

Shane was helpful and communicative. I really appreciated his hard work on getting our car done.

A warranty service was to be performed on my car and as I drove out of the parking lot I noticed that the problem was worse. I turned right around and came back. The service representative acted blameful that I had not gone on a test drive to point out the issue when the issue was identified on a previous service and parts were ordered and I had never been helped by this person before. I asked for someone to go on a test drive with me and the technician that went with me identified that the problem had not been fixed and it that it appeared to be a manufacturing issue that they had been seeing on other vehicles. I was told that Roseville Toyota personnel would need to be contacted and I would be updated and I have yet to hear back from someone and I believe I should not have had to leave in my vehicle the way it is and that a replacement vehicle should be provided to me until this issue is completely resolved to my satisfaction. This is a brand new vehicle I purchased in June and at the time of service had just under 5000 miles and the problem was identified months ago. I had to request that this issue would be documented and then I would be provided with this documentation. I would like to be contacted by a service manager at their earliest convenience. Thank you

Professional

Keep up the good work!

Everyone was extremely helpful. The greeters as I drove in and the service writer as well as Alex. Alex was very helpful and answered all my questions. I also had several conversations in the showroom with several sales people. Miguel and I had a nice conversation. My truck was ready within the time frame Alex said it would be ready..

Good job thank you

Shane did an outstanding job! He explained everything in detail, was able to accommodate my needs for pickup time, and was very through in explaining the work done and pricing. Overall, great experience! Thanks Shane!

My service writer is back! Welcome back Michael North!

Great service and fast.

Thank you guys! Very good job!

I enjoyed working with Michael, he was very personable. I will be scheduling future services with Michael.

Michael has outstanding customer service skills. He was professional and knowledgeable about my car's needs. Unfortunately my cars needs exceeded it's value. Nonetheless, Roseville Toyota has gained my loyalty for future car buying. Thank you!