Service Center

Real Reviews From Verified Customers

Jody And.
5 out of 5
12/3/2021
Had another great experience with Conner Egan as service writer.
Ann S.
2 out of 5
12/3/2021
Stop having everyone ask why I’m there When he knew it would take longer he should have let me know Hour and half longer
Ruby A.
5 out of 5
12/3/2021
Great job, Thank you.
John J.
4 out of 5
12/3/2021
Completely satisfied with your service. I will be back and have already recommended to others.
John N.
1 out of 5
12/3/2021
Cost was twice as much as everyone else in town. Because I was stuck I just rolled over. Bottom line I think the dealership should be able to better complete price wise due to their structure and resources.
Sarah A.
2 out of 5
12/3/2021
My family’s concerns about the air quality the vehicle provides was taken lightly and fully examined to the concern that I brought to their attention. I had to request a new cabin filter be installed and I think it was installed since I noticed a slight improvement in the air quality but not comfortable and normal.. from previous experience with their service over the years with various vehicles I don’t trust that my oil and oil filters and air filters are properly changed and installed with their service times, and concerns are usually pushed and down played. For a customer who pays for their vehicle and purchases parts usually from Roseville all I expect is for the service be done correctly and complete as what you say you will do.. the las test experience was pleasant and decent for a customer who is unaware of misleading service.
Georgette S.
1 out of 5
12/3/2021
The issue with my HomeLink was not resolved
Luchi K.
5 out of 5
12/3/2021
Happy to do a survey. Michael was exceptional. Enjoyed doing business with him. He’s a real asset to Toyota.
Ymor L.
5 out of 5
12/3/2021
Great customer service.
Zeyad S.
5 out of 5
12/3/2021
Thank you for the service
Tim D.
5 out of 5
12/3/2021
I really enjoyed the service. Thank you
Steven B.
5 out of 5
12/3/2021
Great service!
Brian M.
4 out of 5
12/3/2021
Molly was great. I was disappointed that Elk Grove Toyota where I bought my vehicle couldn’t get me an appointment until Dec 14th. I was driving past 2 dealerships to be loyal. I drove to Roseville Toyota and I was done in an hour. Molly was great and told me all my options. I decided to change my full synthetic oil @5,000 miles rather than 10,000 since I’m old school. Molly also had the mechanic give me the filter. I got a lot of “No’s “ at Elk Grove but Roseville is my new go to for service and Molly is my service rep for the next 300k
Mary C.
4 out of 5
12/3/2021
Good service on short notice
Angelica &.
5 out of 5
12/3/2021
Thank you Cory for explaining everything!
Judy W.
5 out of 5
12/3/2021
Excellent service and very satisfied. Will return again when I have work to be done. Conor Egan was professional, courteous, friendly and extremely helpful. I would ask for him every time. I think he would be a valuable team member. Thank u for an extremely positive experience. Judy W
Nadiya C.
5 out of 5
12/3/2021
Thank you Kyle for great professional service. Also thank you your technician for keeping up with good work . Happy Holidays !
Adela V.
5 out of 5
12/3/2021
Great job, and very quick ?
Jose-Joy B.
4 out of 5
12/3/2021
Yes, Kyle is very professional and knows his cars????.
Rhiannon K.
5 out of 5
12/3/2021
You guys always take such good care of us. That's why we keep coming back. Thank you.

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