I would like to Thank Chris Martinez for keeping me up to date with the services being done to my truck. He has been very helpful and professional. I really appreciate the time he and his team took to help me resolve the issues I was having with my truck. Thank you so much.
Excellent service as always. Enjoyable experience!
Laken was very helpful and made my appointment easy
Shane is so professional and kind. He is why I stay at Roseville Toyota
Kyle was friendly but professional and very knowledgeable and helpful. Great customer service!
Kyle is a keeper! He has excellent people skills!
Gabriel was outstanding, friendly and very helpful.
My only disappointment in service is that in the middle of the omicron wave while I’m trying to stay healthy and keep little ones under 5 safe at home along with an elderly cancer survivor some of your employees do not take the mask mandate seriously. Wearing a loose mask around your chin and driving my car up to me to pick up with the windows closed doesn’t make me comfortable. I am not speaking about Gabriel. He was great.
I felt rushed and was not able to ask questions on maintenance and maintaing my $50k vehicle
Was very knowledgeable and efficient while being friendly. Truly an enjoyable experience.
All went well and finished in the stated time quoted.
Thanks again,
Don Wylie
It was great, and quicker than expected!
Gabriel was great! The one thing that bothered me though is being asked by 10 different sales people the same questions and even when I said I just recently got my brand new RAV4 they still were trying to talk me into trading it in. I get that they have a job to do but it almost makes me want to go to a different company for my service after my warranty expires
Friendly competent service
I must say, the price of the rear wheel bearing assembly for my FJ Cruiser seems a little excessive. Understanding that the exciter ring for the ABS, VSC, etcetera, is part of the assembly, the cost still seems a little “golden”. However I am a Toyota loyalist, and have 253,000 miles on my vehicle.
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