Toyota team always exceeds my expectations. Thank you Chris Martinez for always providing exceptional customer service with professionalism and a happy attitude and smile!
Overall everything was good… the only negative thing really was it took all day to complete… we dropped off our RAV4. At 8:30am. for a basic service check & fuel pump recall… which should only have taken 3-4 hours to complete… but it wasn’t done until 5:30pm..
I booked the appointment for a check engine light - we had a machine tead that it was a “fuel rail pressure sensor “ . When I got there I was told about a recall. I was told as I was paying that the recall was for a fuel pump and likely caused the warning light. I am confused to why we were still charged a fee for checking the car. I
Kyle was awesome. Best customer service. Thanks!
Omid was very informational and clear on what was going to take place during my visit. He also provided a pretty good estimate on how long it would take. I’m very satisfied with his professionalism and friendliness.
The check in process seemed to take considerably longer than it should have for such a simple and routine service request.
Derek, is very professional and knowledgeable. He is great to work with.
Very professional and courteous, customer service 100 %
Was very polite and courteous!
Excellent customer service
Omid stayed late to check us in without a complaint and a smile on his face. He is exemplary in customer service.
Very nice experience, would highly recommend
Thank you very much. Kyle was cheerful, courteous and professional in every way. He was so helpful to us on a day that was stressful for us for other reasons. We appreciated his assistance and he kept us updated throughout our service visit. Roseville Toyota is a wonderful place to do business! Thanks again.
Rachel was very professional and coordinated with me when I had dropped off my car. Overall, Im satisfied. I wish that the great service was similar to when trying to schedule an appointment with them for my Cilajet. It was like pulling teeth with the sales department.
Toyota’s service has always been good.
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social