Service Center

Real Reviews From Verified Customers

Amber &.
5 out of 5
10/13/2021
Chris was awesome. Courteous, knowledgable and fast.
David L.
5 out of 5
10/13/2021
Thank you Austin!
Daniel D.
2 out of 5
10/13/2021
Your system is broken when it comes to picking up the vehicle. Making people have to go to the same person who took the vehicle in is a grand waste of time. Every time I come to pick up the vehicle there are attendants who are available but I am always told that I have to wait for the exact person who did the intake … why? On this visit there were FOUR attendants with no one waiting and I had to stand there for 15 minutes to get my paperwork. This is absurd. The intake process is cumbersome enough. Why make the pickup process so overly prescriptive. Everyone is always friendly, but your process could easily be trimmed in a few places.
Jeffrey G.
5 out of 5
10/12/2021
Austin delivered an exceptional customer service experience and she was on point with educating us about car parts. Bravo!
Ken I.
4 out of 5
10/12/2021
Chris has become a good friend and someone I can trust
Justin S.
4 out of 5
10/12/2021
Connor always takes great care of me. Once again he made the service appointment great experience. Got my brakes fixed and they were great excellent service along the way
Lori M.
5 out of 5
10/12/2021
Omid was very proficient, professional, and friendly.
Anne M.
3 out of 5
10/12/2021
Helpful and pleasant to talk to at end of day when people are generally mentally checking out to go home.
Jean M.
5 out of 5
10/12/2021
Im sorry what was it that Rachel helped me with?
Karen S.
4 out of 5
10/12/2021
Long wait, but generally a good experience
Ronald R.
4 out of 5
10/12/2021
Please replace you intercom. Could not understand the names being called out!
Ester-Howard C.
5 out of 5
10/12/2021
Friendly and speedy service
Pamela H.
4 out of 5
10/12/2021
I have always been very pleased with my service until 10/10. Then speaking with Omid Oskuie I have had before with his kind professional manner. I told him the issue & he started working on the problem speedily do to the fact. I had my 2 small grandchildren there for 1hr getting my car service earlier. Excellent job Omid got me a rental car assured me my car would be taking care off. Also the rental car guys was awesome 2. Excellent job Toyota Roseville
Norman M.
5 out of 5
10/12/2021
Great service experience! Professional, courtious and quick. Thanks!
Alexander M.
5 out of 5
10/12/2021
It is a wonderful experience to have Cory Lunsford for our service representative. Thank you Cory..
Fatima R.
5 out of 5
10/12/2021
Molly was very helpful
Samantha B.
5 out of 5
10/12/2021
Kyle was awesome and customer service was superb!
Meridith G.
5 out of 5
10/12/2021
Very honest
Yunju K.
5 out of 5
10/12/2021
Appreciate the help
Antonio S.
5 out of 5
10/12/2021
Very friendly

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