I appreciate the fact that everything was taking care of that needed to be done, however while waiting for my vehicle there were no one at the Valley’s station and some chick claim she was ahead of me, when she was not, that’s my only complaint, thanks to Christ, he did a good job!!
Great customer service from Omid. Explained everything and never had to ask questions because he was thorough.
Molly was very helpful. Great service. I’m going through a lot of things in my life right now. She was very accommodating.
Jason was great. Courteous and friendly.
Omid was super friendly, polite & informative. He made the service experience a pleasure.
I’m always satisfied with my service at Roseville Toyota. I especially like to have Shane O’Neilll as my advisor because he is very professional and always listens to my requests.
Kyle was, once again, excellent.
Took 3 hr and 10 min paid 139 got no work done
The team is always friendly and helpful.
I highly appreciate the help of Cory Lansford, he made the process smooth and keep me updated.
The service was so fast and great! Will be coming back for sure.
Conor was fantastic and extremely helpful. I will be asking for him next time.
Peyton was an agreeable young man. My main concern was that he communicated an expectation to me that I would have the car back by Wednesday. He also said that I would hear from him by Tuesday. When I called on Wednesday I found out that he would not be back until Saturday I was a little angry with him. My customer service rep told me that someone would call me back, but no one ever did on Wednesday. Finally, Chris give me a call and let me know what was going on. I appreciated that he told me he would talk to Payton. My suggestion is that Payton needs to work on his communication skills. Setting expectations to a customer is very important. I did appreciate that he took 10% off the total of the bill. Sincerely, Dr. LeMay.
Gabriel was very upbeat, kind and professional. It was a pleasure to do business with him.
Alex was AWESOME! He listened intently to my issues and took care of them completely. He handled all the work with my warranty. I felt like he was prompt, honest and wanted it to turn out well for me. Really impressed! Thanks so much Alex!
Kyle was so nice and I appreciate the service on a rainy Sunday around 4:30 with my Kua. Thank you Kyle and Toyota.
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