Service Center

Real Reviews From Verified Customers

Alberto M.
4 out of 5
5/18/2021
Good service,fast,complete.I'm very satisfied
OSCAR R.
4 out of 5
5/18/2021
I had an amazing experience. Excellent customer service. My service was completed in a timely manner. Thank you.
Valerie M.
4 out of 5
5/18/2021
Always great service and always quick never more than an hour.
JAY H.
4 out of 5
5/17/2021
She does a very good job. And help you in whatever she can to make you be the better.
Marcia R.
2 out of 5
5/16/2021
I brought in a list of concerns that I have with my new 2020 Edge and they were not included on the repair order. To me that means Ford Motor Company doesn't know about the issues- even if the local technician didn't experience-I have on several occasions. This may likely impact my ability to get warranty service at a later date.
TIM F.
4 out of 5
5/16/2021
It’s alway nice to have Misty as my service writer. She knows what I want, she had my DEF tank filled without even asking. It was like she read my mind. It’s nice that Misty will carry on a conversation while she works and I wait.
Barbara L.
5 out of 5
5/15/2021
Efficient and professional
JOSEPH R.
4 out of 5
5/15/2021
Love dealing with Gabriel ****. He has been wonderful in all the service he has provided over the years with both of our vehicles. Thank you.
Christina V.
4 out of 5
5/14/2021
Timely scheduling of our appointments, we were in and out quickly (fast lane) comfortable waiting area, satisfied with service of our 2 autos.
Gerald T.
4 out of 5
5/13/2021
She was extraordinarily patient with my griping about how long until you get the job Hope she doesn’t have to put up with too many like me every day
James R.
5 out of 5
5/13/2021
Friendly and helpful.
Stephen B.
5 out of 5
5/12/2021
Satisfied
VIRGINIA A.
5 out of 5
5/12/2021
Good job well done
Mike P.
4 out of 5
5/8/2021
Thank you, the process went smooth and was completed in a timely manner.
Sally S.
4 out of 5
5/8/2021
Great job Yessenia. Very helpful and knowledgable about my car and problem. Answered all my questions with kindness. I Appreciate you. Thank you so much. Sally
Randy H.
4 out of 5
5/8/2021
Misty explained things clearly and succinctly. I appreciate that.
Juanita K.
4 out of 5
5/8/2021
I appreciated how courteous they were to me. The waiting area was clean. My service appointment was a pleasant experience. Thank you
JERRY W.
4 out of 5
5/7/2021
Misty did a great job. Very courteous and really cared about me as a customer.
VIRGINIA A.
5 out of 5
5/6/2021
Always satisfied thank you
ALEX W.
4 out of 5
5/6/2021
Misty Carrillo has been providing me with many years of the most excellent service and advice for our vehicles. She is courteous, knowledgable, and always professional. It is a pleasure to to be a Quick Lane customer, and I know I can always count on the highest level of service with Ms Carrillo and the team.

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