Kaycee is a very lovely lady that did her job well with as much courtesy as possible, I was very satisfied with all her help.
Regards
Daniel D
I had a 2 hour wait even with appointment, seems like that’s an area that needs improvement, otherwise, everything else was great. Thank you
Fast, efficient
I called, they got me in and were done super fast.
Always great service. Misty and the other team is always great
Ms. Carrillo was polite, friendly and very professional. A pleasant experience.
From check in, to leaving, was nearly 2 hours. This service should not be called "express", because it wasn't.
I appreciate the Professionalism and quick response from Andres and the team at Jim Burke's QuickLane. Thank you
Great, efficient and quick service.
Very nice and informative of what was happening with car
Misty is the ultimate professional. She has helped me with my vehicle servicing needs for a long time. I have complete confidence in Misty’s recommendations regarding my cars. She’s the BEST!
Receiving parts was slow. Communications were spotty, didn't alalways call back but Kayce & Gabby were very nice & knew their job.
Thank you Ford team. Job week done.
Misty communicated well. Her professionalism was amazing. Misty knew I was coming I on her day off. She let the lead staffer know that I was coming after. 1 pm. I walked into Quick Lane .. the key fobs were next to the lead . He told me the time needed and completed the process exactly the time told me upon arrival. Ford b in Bakersfield should be thankful.for.the staff they employ. I am thankful for have such a ci tact person at the Oak street Ford dealership.
During vehicle servicing, Service tech had checked operation of wiper blades. Apparently blades are worn and left muddy streaks across windshield. That is how vehicle was released to me. I was told wiper blades would need to be replaced soon.
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