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Real Reviews From Verified Customers

Service Center Review Summary

5 star 13046 reviews 71%
4 star 4307 reviews 23%
3 star 287 reviews 2%
2 star 412 reviews 2%
1 star 364 reviews 2%
Review Us
Shannon W.
5 out of 5
5/8/2026
Norm Reeves has taken such great care of my cars for 20 years. Excellent care! The staff is knowledgeable, nice, caring, and helpful. I would take my car no where else.
Daniel M.
5 out of 5
5/8/2026
Tony is excellent. Very communicative and kept me updated every step of the way.
Ross I.
4 out of 5
5/8/2026
Benito Torres is our knowledgeable and trustworthy service advisor. He is familiar with our 2 CRV’s and is always helpful. Today the technician was able to service our CRV in 45 minutes, including the Multipoint Inspection.
Mike D.
4 out of 5
5/8/2026
Thank you for your service today
Hai T.
5 out of 5
5/8/2026
Service was fast, friendly, and f-fective! Big thanks to Edward!
Greg L.
5 out of 5
5/8/2026
Alex was great, very helpful.
Rosemarie S.
5 out of 5
5/8/2026
Edward was very professional in his job!
Julie M.
5 out of 5
5/8/2026
Whenever I need my car serviced, everyone is very helpful today I met with and was assisted by an Eduardo. He was very good. Assisted me with a shuttle home and then let me know the approximate time my car would be ready and it was ready earlier than anticipated. I have had a Honda for about 10-15 years and will continue to purchase Hondas.
Clarice W.
5 out of 5
5/8/2026
SATISFIED.
Caitlin H.
5 out of 5
5/8/2026
Benito is always so helpful and quick to call with updates!
Michael R.
5 out of 5
5/7/2026
Ok, thank you. Pleasure doing business with you.
Daniel S.
4 out of 5
5/7/2026
The team at Norm Reeves Huntington Beach is simply the best.
Tung N.
5 out of 5
5/7/2026
Excellent
David A.
5 out of 5
5/7/2026
Great as always
Salahadin A.
5 out of 5
5/7/2026
Great customer service! Edward was a great help with everything, I will definitely consider coming in for my next service
Carol K.
4 out of 5
5/7/2026
S as let’s happy with the service at Honda! Car is done as promised and clean. John Le is someone I trust to tell me what I need to do
Olakunle O.
5 out of 5
5/7/2026
Yvette was helpful and professional as always
Jill H.
5 out of 5
5/7/2026
As always, Benito was awesome!
Karen E.
5 out of 5
5/7/2026
Thank you, Alex for your friendly and efficient help on Tuesday.
Randy K.
3 out of 5
5/7/2026
Benito Torres is the gold standard when it comes to service advisors.

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