Everyone was pleasant and the visit was comfortable.
Edward was knowledgeable, courteous, and understood the work requested. He was a pleasure to work with. We need more service advisors like Edward.
Edward was a pleasure to work with. Professional, courteous, timely and responsive. Much thanks for a job well done.
He was profession, friendly and efficient at getting my car problem remedied .i definitely will be putting my trust in this Honda dealership and it’s service department.
Oil change with an appointment should not take 1 hour 35 minutes.
Ivette Rodriguez was efficient and polite, she was very helpful. I completely satisfied with the service experience with Ivette Rodriguez today.
Personable, quick & thorough service.
Ivette is very good. She explained what needed to be replaced and what’s next to be done later in.
Yvette does a great job of servicing.
Ivette is a pleasure to work with
Tony Lagos is patient, very clear about the service needed on the vehicle. He is prompt in returning the call. Overall pleasant & offers service with smile. I have been the getting my vehicle serviced at Norm Reeves since I purchased. Definitely recommend this place.
Tony was my service technician and as usual he never fails to deliver excellent service, all repairs thoroughly explained, all repairs done to expectations and promised and lastly service completed at the time promised at drop off! Top notch service at great price!
Edward is a great advisor. He is always very knowledgeable, transparent, and never pushes for too many services. He emphasizes services that are important for safe driving, which is why I always value and take his advice on what needs repairing. He makes the process very easy and quick. Always a fun and stress-free appointment with him!
Benito continues to provide great service.
Clayton was friendly, explained in detail what was going to be done. He is definitely an asset to the business.
John Le is a great representative for your company. I showed up unannounced on a tight timeline with several issues and he received me calmly and graciously. He took care of everything quickly and efficiently. John makes your service department look professional.
Benito and the service department Team there at Norm Reeves Honda is absolutely by far the best and most professional experience I have ever had with any automobile dealership or repair shop. I love how thorough and timely they are in everything they do. I always have peace of mind in my car, knowing it is so well taken care of.
Really pleased with Benito’s help.
He cares about his clients and is knowledgeable about what service our car needs.
So glad I can count on your Honda facility.
Benito always goes above and beyond. Been trusting his service for 28 years!
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