Clayton was very positive, alert, welcoming, respectful, and professional.he did a great job 10/10 would recommend a raise, whatever he’s getting paid add a few zero to the end of it.
Tony is awesome. Great customer service
Clayton is awesome. Car was taken care of in the exact amount of time he quoted.
John Le gives great service. Thank you ????
So friendly and helpful. Looking back I was a little difficult, but he remained calm and I appreciate how he handled my questions.
Tony was great! He was polite, professional and had a great upbeat attitude. 11/10! Tony’s the best.
John le and the mechanic man do great jobs to take care of my car
I had an excellent service experience with Ivette Rodriguez and truly appreciate all of her help. She provided great customer service, and scheduling the service was quick and easy thanks to her efficiency, which made everything smooth from the start. She was very easy to communicate with and always responded quickly to my messages, making the entire process stress-free.
Ivette helped arrange transportation through Honda’s shuttle service and Uber so I could get to work while my car was being serviced, which I really appreciated. She also clearly explained all the work that was done on my car and made sure I understood everything.
The overall experience at Norm Reeves Honda Huntington Beach was amazing. The quality of work was excellent, and the technician, John, did a great job. Ivette made the entire process seamless, and I’m very grateful for her professionalism. I will definitely be returning for future service.
Ivette Rodriguez -professional, knowledgeable, and fast at what she does!
Tony went extra mile and had me ride with mechanic to show him the problem I could hear at low speeds with the struts. Mechanic identified problem and they got warranty to cover most of it
Edward was super helpful, communicative, considerate, and so timely. I have had multiple unsatisfactory experiences at other Honda service centers, so my experience with Edward solidified my decision to continue getting my car serviced at the HB location in the future.
Alex was professional and very knowledgeable. Car service was also completed on time as promised.
Alex Almanzar does an excellent job listening and creating a positive experience for service!
Great job Tony and Jason! Thank you
Tony is very helpful explaining my concerns and helps me with some coupons savings
Benito was honest and informative, helpful and expedious.
Edward was friendly and helpful. One extra thing I’d like to recommend check the battery level of the remote key and if it is low, suggest replacing it and save me an extra trip back to you.
Overthe last few years that I have been going to Norm Reeves, everyone that I've come into contact has been great.
Social