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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2075 reviews 71%
4 star 638 reviews 22%
3 star 30 reviews 1%
2 star 94 reviews 3%
1 star 77 reviews 3%
Review Us
Myeshia J.
5 out of 5
9/18/2021
Excellent customer service and professional service
Engjo O.
4 out of 5
9/18/2021
Candice had been a great advisor, I will define go back to her.
Erika L.
5 out of 5
9/18/2021
I will definitely be coming back here to John for any of my car needs. He was very helpful with everything.
Jose V.
5 out of 5
9/17/2021
Very satisfied
Greta J.
4 out of 5
9/16/2021
Edwin is the absolute best! I trust his opinion!
Adriana E.
5 out of 5
9/16/2021
AMAZING SERVICE
Lori T.
2 out of 5
9/16/2021
Unhappy with my service advisors unvaccinated status. Also I'm having trouble with my onboard computer and they were unable to fix it
Michael P.
4 out of 5
9/16/2021
John really helped me our big time with this one. He's always gone above and beyond--had some rodents nibbled through my main engine wireharness. John was able to get a new part quickly, got me in a comfortable loaner, worked with my insurance and was able to get it installed. Thanks again John.
Nichrissha W.
5 out of 5
9/15/2021
Mr. Yarber is a wonderful service man who provides excellent service and accommodates his customers. Thank you!
Sybil L.
5 out of 5
9/15/2021
Candice was very knowledgeable for my service request and very professional.
Merlynn M.
5 out of 5
9/15/2021
Candace was great. Communicated the whole process and gave excellent customer service.
Tytrisha B.
1 out of 5
9/14/2021
Still doing same noise. Tried to call service department but no answer ????
Aida F.
5 out of 5
9/14/2021
I think you guys have an overall great team from victor on the sales floor to arcee in service, Arcee got me the car back in less time than originally quoted and took care of everything, thank you!
Karina V.
4 out of 5
9/14/2021
arcee is awesome!
Maria Lorraine.
5 out of 5
9/12/2021
John always delivers great customer service.
La Tanya.
5 out of 5
9/12/2021
Very friendly and communicative. I appreciated the updates on the status of my vehicle. He should get 5 stars for his service. Thank you Arcee you made my first purchase with Infinity a pleasant experience.
Gloria T.
5 out of 5
9/12/2021
Arced did a great job on our vehicle
Santiago S.
4 out of 5
9/12/2021
Thank you so much i apprecciate
Joel W.
5 out of 5
9/12/2021
John is great. Always appreciate his help!!
Darnell S.
5 out of 5
9/11/2021
I only trust Cerritos Infiniti with my Infiniti vehicles, and the service advisor are top notch.

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