Service Center

Real Reviews From Verified Customers

Tyesha T.
5 out of 5
10/3/2021
Great service and prompt.
Lashana D.
5 out of 5
10/3/2021
Thank you John
Dan V.
4 out of 5
10/3/2021
Mr Rivas took very good care of me by allowing me the chance to choose which items I wanted serviced and listening to my request. The work I had done was a noticed improvement once on the road so I also give the service tech high marks
Rolando M.
5 out of 5
10/3/2021
Good service
Danielle D.
4 out of 5
10/2/2021
Vanessa was very helpful, understanding and courteous, she communicated everything to me in an effective way and made sure I had the best experience possible while getting my service. For the first time I didn't feel intimidated, or like unnecessary services would be pushed on me, I trusted her to tell me what was needed, and will be returning to her in the future.
Karen B.
5 out of 5
10/2/2021
Yes
Engjo O.
5 out of 5
10/2/2021
Great customer serviced, great advice for area that Been replace.
Dennis K.
5 out of 5
10/1/2021
Vanessa did on outstanding job as a customer service representative.
Maria M.
5 out of 5
10/1/2021
Good job
Gary T.
5 out of 5
10/1/2021
Great employer
Susan C.
5 out of 5
10/1/2021
Thank you!
Tammy P.
5 out of 5
10/1/2021
Kudos to Candice Roxas! She was professional, knowledgeable, and addressed all of my questions/concerns. I am very satisfied with my service.
Rosa O.
5 out of 5
10/1/2021
Candice was very nice, professionally and went out of her way to accommodate my needs.
Dedra V.
5 out of 5
9/30/2021
Edwin was very helpful
Denise G.
4 out of 5
9/29/2021
Candice is very professional. She approached me with a smile; asked if there were any concerns; offered to have a driving service to take me home while the vehicle was being serviced; bottom line is her professional courtesy gave me confidence to know the vehicle was being left in good hands for service. She’s a keeper!
Marla J.
5 out of 5
9/29/2021
Very good customer service from candice.
Brian C.
4 out of 5
9/29/2021
Candice is always very helpful when I need my car serviced. I believe you are lucky to get her from Infiniti of South Bay.
Alex N.
1 out of 5
9/29/2021
I requested for a change of battery for my key fob and it was not done. When I got home after the oil change, I found a huge hit on my front bumper on the driver’s side. I was not happy to find that. I will not be trusting my car with Cerritos Norm Reeves Infiniti and will be taking my business elsewhere after Infiniti fixes the damages they’ve caused
Maria A.
5 out of 5
9/29/2021
Great service with Issac. I know I'll get the best service at Infiniti because of him.
Irene P.
5 out of 5
9/29/2021
She is very friendly and provided excellent service. Thank you

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