John was great, as always. Service was completed in timely and satisfactory manner. Thanks for arranging Lyft transport for me!
Good job by the crew in service.
Overall, Edwin was very professional and attentive to my needs. I was just surprised that after waiting a long amount of time to get my car returned to me as it needed to receive the complimentary wash yet my car had mud splashes all over the front and passenger side of the car. Disappointing.
Mr. Yarber got me in and out. So glad my car is functioning at its full potential.
Thank you John for your assistance . I normally ask for Edwin Rivas so when my car died in the middle of the freeway I texted Edwin and he replied right away even if he was actually out due to illness. He kindly referred me to John who was very helpful the whole time.
Wonderful Customer Service
Edwin is great to work with. Professional, courtesy, and service oriented. Very pleased with the overall service experience. Happy Holidays!
She was a good helper with everything.
Edwin is great person. I’m very happy with his help Edwin is a wonderful person
Thank you,
Amparo F
The service writer was very helpful and explained everything to me and keep me updated throughout the service call and had my QX50 washed for me. After picking up my Infiniti I noticed and Oder in the car, it smelled like smoke, but not sure. I called Cerritos Infiniti and tried to reach the service manager, but could not get connected through your phone system. The smell in my Infiniti continues and I hate to drive my QX50 because of this lingering smell. A few days later I called and asked for the sales manager. I left a message with the person who answered the phone in the sales department gave my name, phone number and that I had purchased 5 Infiniti’s from this dealership.
Great service experience!
Arcee has been wonderful! He answered all of my questions. And I felt like I could trust his advice. I would call him again for my service needs.
Jason was very professional
Jason was polite and very informative on what was going to be done for the service.. Thank you for your service Jason!
Arcee is very thorough and communicated with me by sending me updates on the status of my vehicle while it was being serviced. He’s the best!
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![name] is located in the postal area of 90703 in CA. Stop by our auto repair service center today to get your car serviced!](https://www.autorepair-review.com/images/groups/2518/800x800/aaaKR57QSk7Lw8URIUsI.jpg "name] is located in the postal area of 90703 in CA. Stop by our auto repair service center today to get your car serviced!")
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