It was my first time at Infiniti Cerritos and I must say I was very happy with the professionalism and the wonderful service !
Thanks again
I’m just happy that we got our vehicle back after a month of waiting. Disappointed that after that, there is still things that needed fixing. Been back and forth to the dealership for different Issue of the car. It’s not the employee or people. Very disappointed with Inifiniti Product. New car shouldn’t need fixing. Poor quality!!
I’m a first time buyer and initially there were some frustration after i purchase the vehicle 2-3 weeks ago and kind of regretted purchasing from Infiniti, not to elaborate on the issue but Isaac and the entire service dept definitely made up for it. Turned my negative perception into a positive one! Thanks Isaac!!
Alan was professional, courteous, and communicative. He provided excellent service for me today. Thank you!
He's always nice and friendly and professional. I always ask for him he always takes care of me since my husband passed away in 2014. Excellent service manager.Thank yyou.
Only issue it took a week for an appointment
Arcee was nothing short of amazing. He was kind, direct, and patient with me. He explained everything thoroughly, and updated me throughout my service, which made my experience that much better. I will forever request him going forward. Tell him thank you again for me!
Arcee is the best service advisor
Absolutely Excellent ????
More than expected fron Edwin today, totally satisfied with customer service
Edwin was great and it’s a pleasure working with him.
Gratitude for him!!!
I was in and out in no time! Thanks and I appreciate the free car wash. Great job!
Edwin was amazing. Give him a raise
Ok ill be looking for it! My experience with Arcee was great! Everything went smoothky. I loved how he kept in communication with me during the day.
Excellent work done. Professionalism displayed by technician Mr. Edwin Rivas.Also the mechanic that worked on my vehicle did an outstanding job.Will not hesitate to recommend a friend to have their service done here.
Excellent customer service! Thank you so much!
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