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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2075 reviews 71%
4 star 638 reviews 22%
3 star 30 reviews 1%
2 star 94 reviews 3%
1 star 77 reviews 3%
Review Us
Alarise G.
5 out of 5
3/7/2021
Arcee is polite, friendly, and accommodating. Very good customer service.
Juan C.
5 out of 5
3/6/2021
Fast service
Nicholas M.
5 out of 5
3/6/2021
Excellent
Stephanie S.
5 out of 5
3/6/2021
Arcee was very kind and accommodating. I will ask for him the next time I come in.
Filiberto S.
5 out of 5
3/6/2021
Very helpful
Nady And.
4 out of 5
3/6/2021
John Yarber is the best, I have been with him for a long time. He is honest, courteous and takes the time to explain the work to me. You are very lucky to have him especially with all the awards he has been receiving. Lola & Nady Rizkallah
Delane D.
5 out of 5
3/6/2021
Superb Service
Dennis K.
5 out of 5
3/5/2021
He provide a great service. I will return on my car needs to be serviced again. Thank you
Debra N.
5 out of 5
3/5/2021
Very good customer service
Robert S.
5 out of 5
3/5/2021
John was great
Nancy O.
4 out of 5
3/5/2021
You need a better waiting room. It was very cold under the vents.
Eliseo R.
5 out of 5
3/5/2021
I had a great experience with Arcee C. as my service advisor. As we talked about pros and cons for my vehicle, Arcee’s recommendations and patience convinced me that i was making the right decisions. On the day of my visit I appreciate your help and multitasking as you and your team manage the transition to a different location. As repeat customer, Thank You Cerritos Infiniti for making my visit a breeze !
Aiyana R.
2 out of 5
3/5/2021
There are so many things that could have been better about my experience.
Reba B.
4 out of 5
3/3/2021
John my advisor is awesome
Lenora P.
5 out of 5
3/3/2021
Everyone was very curtious
Jevanna G.
4 out of 5
3/3/2021
Service was exceptional service asst mgr and sevice attendant were very attentive to my needs. car was finished very quickly.The worst part of my experience was the location move is horrible Facility is run down not what I am used to as a Cerritos Infiniti customer.
Jose V.
5 out of 5
3/3/2021
Best customer service I’ve ever experienced thanks to John Yarber for his help really satisfied.
Carlos A.
5 out of 5
3/3/2021
I love how Infiniti handled my concern. I’m excited about my new vehicle but had one little problem and they didn’t hesitate on fixing that for me. Will definitely buy another vehicle in the future
Nylesia J.
5 out of 5
3/2/2021
Arcee was very helpful and knowledgeable.
Stephanie O.
5 out of 5
3/2/2021
Professional and efficient. Can’t ask for more

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