John was awesome. He is very helpful and did everything. He explained all the issues and recommended the necessary services. However, my cold tire pressure was low (31 rear tires). My car wash was not good and I would give it a D.
Nice and professional. All good.
Great service by Edwin. I will be back because of him. Listened to the concerns and did not dismiss them immediately
Honestly it was ok but the part that killed the whole joy was that my right fog light shut down . I seen it not working when they gave my car back . It was working we on the am and the night before so I don’t know what happened or what they moved . Also the Mecanic who worked on it was not carefull enough and he dirty my car interior w his dirtty hands after working on it . I realized both things 30 min after leaving the dealer .
Once again great service by Arcee
Very professional and kind! I had my service done quickly and affordably, definitely going back. John Yarber was such a great help and made the experience worthwhile. Very glad he attended my car.
Very efficient
Trust you guys!
Edwin is the best, he always takes the best care of me and my car. He knows I have a little one and is always super considerate of that and helpful.
The “service” was fine.
It would be nice to have some seating (table, bench, umbrella) “outside”. Especially now during Covid, so that customers can wait outside in the fresh air and sunshine. Like you had at the old location.
John is a credit to your organization and the Infiniti brand. He should be considered for a position with higher responsibilities. He spoke very highly of the quality and trustworthiness of the Infiniti brand. Also, a great positive attitude
Dave
Great costumer service and was nice and honest and respectful.
John was awesome. My only complaints is that the email sent for my appointment had the wrong location. I didn’t realize the location had moved since I got the car. Then when went into email to click in the address it sent me to another dealership that wasn’t you guys. Now I’m aware but might be a good idea to fix that in the emails you send out.
They put a sticker in the window saying my next oil change would be at 42,000 plus miles and I am already at 113,00. Put a new drive belt on my car that my mechanic didn’t think really needed to be replaced yet. It was not that worn. Felt like they upselled me.
Isaac has been taking care of my cars for fourteen years. He’s the reason I keep coming back
Overall, great customer service.
![name] is located in the postal area of 90703 in CA. Stop by our auto repair service center today to get your car serviced!](https://www.autorepair-review.com/images/groups/2518/800x800/aaaKR57QSk7Lw8URIUsI.jpg "name] is located in the postal area of 90703 in CA. Stop by our auto repair service center today to get your car serviced!")
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