Service Center

Real Reviews From Verified Customers

James .
2 out of 5
4/2/2021
The service went well l had an oil change but the car wash was a disaster smears on my window water stains to damage my car paint and it took longer than 20 minutes l am definitely going to make a complaint .
Jeanette J.
5 out of 5
4/2/2021
Arcee was great. Wonderful customer service!
Candace S.
5 out of 5
4/2/2021
Great job
Scott N.
5 out of 5
4/1/2021
My wife and I always ask for John Yarber because he has always given us excellent treatment.
Jeanette I.
5 out of 5
4/1/2021
Edwin our Service Rep. always does such a great job. Very courteous and keeps us well informed.
Rebecca B.
5 out of 5
4/1/2021
AMAZING SERVICE FROM EDWIN AS ALWAYS ! THANK YOU CERRITOS INFINITI !
Milda P.
2 out of 5
4/1/2021
The tires were not rotated nor checked. If the job was done correctly, I would not be stranded with a flat tire after the service. And even though, I called back, no one even bothered to call me back. I replaced flat tire w a nail in it (you definitely can see the nail when you rotate tires) with a new one. I need you to reset electrinics to remove "flat tire" notice on my screen. Please schedule me in Milda
Joseph M.
5 out of 5
4/1/2021
Arcee is great to work with. Thanks.
Angel L.
5 out of 5
3/31/2021
Arcee is very professional, he takes time to explain what needs to be done with the vehicle.
Tara Y.
5 out of 5
3/31/2021
Ok
Daisy D.
5 out of 5
3/31/2021
Ramiro was excellent, updated me every day and made it super easy
Carolyn B.
5 out of 5
3/30/2021
John yarber,gave excellent service as always .I am very satisfied with the outcome.
Allan M.
4 out of 5
3/30/2021
Thanks for the great service. The experience would have been better if the customer waiting area was better designed and more comfortable.
Karen B.
5 out of 5
3/30/2021
John is the MAN!!!! He always does his best to satisfy his clients.
Joel G.
5 out of 5
3/30/2021
Very good customer service by Arcee Cabacungan
Lucila S.
5 out of 5
3/30/2021
Excellent customer service.
Juanita R.
5 out of 5
3/29/2021
John provided excellent customer service as usual. He makes sure the customer is very satisfied. He deserves an award!
Aiyana R.
2 out of 5
3/29/2021
I had the worst experience with service that I have ever had. I spoke with the manager and explained how inappropriate the service rep was - the tow truck broke my shift gear button and to do I haven’t received a replacement the service department services my car 4 times without fixing the problem that I came in for and after keeping my car for 3 days didn’t fill the tank - until we left on a empty tank and had to return
Silvia C.
4 out of 5
3/28/2021
Great attitude and explained in detail what I needed to have done with my car.
Albert H.
4 out of 5
3/28/2021
The waiting time is too long !!.

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