The service went well l had an oil change but the car wash was a disaster smears on my window water stains to damage my car paint and it took longer than 20 minutes l am definitely going to make a complaint .
Arcee was great. Wonderful customer service!
My wife and I always ask for John Yarber because he has always given us excellent treatment.
Edwin our Service Rep. always does such a great job. Very courteous and keeps us well informed.
AMAZING SERVICE FROM EDWIN AS ALWAYS ! THANK YOU CERRITOS INFINITI !
The tires were not rotated nor checked. If the job was done correctly, I would not be stranded with a flat tire after the service. And even though, I called back, no one even bothered to call me back. I replaced flat tire w a nail in it (you definitely can see the nail when you rotate tires) with a new one. I need you to reset electrinics to remove "flat tire" notice on my screen. Please schedule me in
Milda
Arcee is great to work with. Thanks.
Arcee is very professional, he takes time to explain what needs to be done with the vehicle.
Ramiro was excellent, updated me every day and made it super easy
John yarber,gave excellent service as always .I am very satisfied with the outcome.
Thanks for the great service. The experience would have been better if the customer waiting area was better designed and more comfortable.
John is the MAN!!!! He always does his best to satisfy his clients.
Very good customer service by Arcee Cabacungan
Excellent customer service.
John provided excellent customer service as usual.
He makes sure the customer is very satisfied.
He deserves an award!
I had the worst experience with service that I have ever had. I spoke with the manager and explained how inappropriate the service rep was - the tow truck broke my shift gear button and to do I haven’t received a replacement the service department services my car 4 times without fixing the problem that I came in for and after keeping my car for 3 days didn’t fill the tank - until we left on a empty tank and had to return
Great attitude and explained in detail what I needed to have done with my car.
The waiting time is too long !!.
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