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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2596 reviews 67%
4 star 853 reviews 22%
3 star 81 reviews 2%
2 star 152 reviews 4%
1 star 183 reviews 5%
Review Us
Robert O.
3 out of 5
5/5/2023
Just curious on what I could get in trade if I want to get a higher model
Riim S.
5 out of 5
5/4/2023
Joe always provides excellent service and seems like he really enjoys his job
Rita T.
5 out of 5
5/4/2023
Pleased with service today. Thank you
Vicki O.
5 out of 5
5/4/2023
Very professional Thank You
Vicki M.
5 out of 5
5/4/2023
Excellent job. Timely, polite and good attitude.
Robert C.
5 out of 5
5/4/2023
Jeff has always shown and demonstrated his and Fords concern that we get great service.
Jennifer C.
5 out of 5
5/4/2023
Best customer service at the dealership as always.
Elaine P.
4 out of 5
5/3/2023
Dustin was polite and courteous and explained thoroughly all the repairs, and the additional ones that are needed. He kept me informed along the way as I was there for about four hours. He offered to have me dropped off to shop, but I decided to wait. I do hope I have future dealings with him as my service writer. I prefer working with the same person not multiple.
Gail M.
5 out of 5
5/3/2023
Very good service and quick
Kendall B.
4 out of 5
5/2/2023
He did an awesome job and made sure to explain everything out to me because I told him it was my first oil change!
Conrad C.
5 out of 5
5/2/2023
Prompt, courteous, very helpful.
Tammy Y.
5 out of 5
5/2/2023
It was great dealing with you. Great company culture and the Service was awesome. Thank you
Carole K.
4 out of 5
5/2/2023
Personable, kind and diligent in getting my appointment done
Carolyn S.
1 out of 5
5/2/2023
Quoting upwards of $1000 to just diagnose my vehicle problem was unacceptable. Also my trade in value for my vehicle was very low given the shape of the vehicle. As a loyal customer, it was pretty discouraging.
Hannah B.
1 out of 5
5/2/2023
I sent my 18 yr old daughter there with my Jetta for an oil change and an exhaust issue. 313.00 later I got the oil change, free software and a clamp. It’s the last time I will take any of my vehicles to Darlings. 220 to fix a clamp when it was on the lift anyway is robbery. I believe you took advantage of an 18 yr old girl. I left a message for the service manager the same day and received no call back.
Carl S.
5 out of 5
4/30/2023
Polite and respectful! Timely!
Peter W.
5 out of 5
4/30/2023
Today was quick knowledgeable service with a smile.
Gerald N.
5 out of 5
4/29/2023
Great Job
Philip H.
5 out of 5
4/29/2023
Jeff is always customer oriented and a pleasure to deal with.
Frank M.
5 out of 5
4/29/2023
Very happy with having Cooper taking care of me and my truck

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