Not just well done OUTSTANDING JOB. Joe kept me briefed of the problem projected time to fix. Then he kept me apprised of the actual progress to return to service. I consider this a significant service differentiator for Darlings. Just another element of the reason I have and continue to buy from Darlings. Many sell cars BUT Joe leads the service excellence for Darlings. GREAT JOB. Thank you
One issue: Not comfortable at all with no masking. No social distancing either. Too many people in the waiting lounge for no masking. It should be mandatory.
William is very good at his job. He went out of his way to accommodate me with rides to were I wanted to go. Don't lose him. He deserves a raise. Thank you
He did a great job, very friendly
Joseph was very efficient,responsible, helpful and affable. The whole experience was enjoyable, and I got to clean up paperwork I'd been putting off.
Thanks.
Completely satisfied with the repair and the customer service. Jacky was professional, personable and provided additional information to address for my vehicle.
Thank you, Jacky.
Mr. Joseph Turner was very nice and professional. It was a pleasure doing business with him.
Vicki Smith, Dennysville, Maine
Enjoy talking with Joe. Professional, courteous and helpful. Great job.
Jacky Deng always provides excellent service.
Always a smooth visit with Jacky! Much appreciated.
Jeff was fantastic. Been a customer for years and this was my first time interacting with him. 10/10
Joseph, once again, provided excellent customer service!
Joe was very thorough in explaining what services were necessary for my vehicle and was very courteous. I have been coming to Darlings for many years now and will continue to do so! Thank you!
Took two appts. to get service completed. Was told 25 minute for recall and then oil change for approx. 1 he. Got there to be told it would be 2 1/2 hours???? Had to make another appt to have recall completed and that took 2x as long as told! Really beyond inconvenient when you live 2 1/2 hours from garage! Just felt like ????!
I find that Jackie is an understanding and informed person. He explains everything quite efficiently and he seems to have a very good Constitution and personality. I look forward to working with Jackie In the future and hope he is with you for a long time as I believe he is a plus
Awesome Job Jeff..... you are the best!
Joe did a wonderful job communicating with us during the process. He went above and beyond to get our vehicle in sooner. We had a wonderful experience.
Jacky was polite and professional while educating me on the malfunctions of my 2013 VW CC. He took into consideration the possible time needed first to diagnose my cars electrical issues and then the extent of time for possible repairs needed. He was so respectful of my commute from Belfast, not wanting me to sit all day should I choose to proceed with repairs and he was also respectful and patient with me while explaining the extent of repairs needed. Jacky is a certainly an asset to Darlings VW. Thank you,
D. Kuzio
This darlings is beyond quick and caring for the customers!
Jeff was great and extremely versatile. 5 stars
Social