I am satisfied with the actual servicing of the vehicle. The problem was I was scheduled for a 9 am appointment, told it would take 1-2 hours. It ended up taking a little over 4 hours.
Thank you for all your help, it was excellent service.
Excellent! EXCELLENT SERVICE
It was a great appointment! Very timely
We were early and he got us right in and serviced our truck and even washed it ????
I still have not received an email with the what was wrong so I can get it fixed forgot what he said because overwhelmed by the price. Other then that everything is fine
Really great job and great customer service!
Jeff was very courteous and attentive, told me what was going to happen, and offered to wash my truck. Top notch service!
Great experience, thank you
Jacky took good care of me.
Jackie Deng was great as usual. He is a credit to your organization
All good accept fingerprints in back sit
It took to long to get an appointment to get my truck in. However I was told that if I brought my truck down and left it they would try to work it in. That was good. The first week nothing was accomplished. I was told that someone would keep me informed about the progress. That did not happen. Joe was away on vacation during that first week. We had a lot of pressure because we had plans to go on vacation for three weeks, leaving May first.
I really didn’t like having to call every day from the second Wednesday through Friday. I do feel that Joe was the key at getting things done for me. My major concern is I have a business and my truck is a big part of the business and I was out of commission for almost two weeks. I have never had that difficulty getting in before. Something needs to be done to get customers in and out in a more timely manner. I understand the need for parts was a concern. Like so many business today they are failing to meet the needs of their customers. I have always been very satisfied with the work done on my truck, but the down time was to long. Gardner S
Joe was as usual outstanding!
Fast friendly and professional service.
Joseph Turner takes ownership of his profession and he represents Darling Ford in a meaningful way.
Leann was great very nice and went above and beyond.
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