Joe is awesome, couldn’t ask for any better service! Always has a positive attitude, beautiful smile, and knows how to greet people. He’s a keeper! He deserves a raise????
Wonderful service, greatly appreciated!
If I had known that I would not be trusted with a vehicle while
Mine was being worked on- warranty work- I would not have bought my Explorer from Darlings. Very disappointing, the shuttle driver was a great man, we enjoyed him but waiting at Walmart outside on the curb for 30 minutes was a crazy.
I can not imagine a better individual than Jackie to work with. He was great from every perspective!
We enjoy William's friendly personality and the fact that he always makes sure we get the good service we need.
Pat and Hub White
It was the worst experience I’ve ever had. I will be contacting upper management at Darlings and Ford. I spoke the service manager Scott Kenner’s who also contributed to the poor service. I will never bring my truck back to your service garage even though I bought it from you.
My wife Kathy said Sam was awesome as well as the quality of service; however, it took the technicians almost 2-hours to do an oil change. She was informed “A student was being trained; however, it should not have taken the so long.”Please ensure the service techs understand their time is money and the customer’s is worth more. Thank you and in advance.
Sincerely,
Mark W. Melia
Very nice person
Explained everything very well
Jacky was an amazing associate for your company. You couldn’t be luckier to have someone like him representing Darllngs VW .
Great job by a great team
I came in with a leaking sunroof and the bare minimum was done to try and fix the problem, which it did not. I had to come back 2 months later because as soon as we had another rainstorm, it was still leaking and I couldn’t get another appointment for over a month. I also had to pay for the labor for the first visit, even though my issue ended up being a warranty issue. I now have to wait another month to get the issue completely resolved.
Great job Joe and Darling's team.... thank you
I appreciate him getting my appointment in seeing the scheduling department made an error
Great experience. Thanks.
Knowledgeable, accommodating, professional, respectful, friendly…. I could go on!
Thorough, professional and dependable service. Thank you!
Very communicative. Was good at keeping me up to date.
Excellent service as always.
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