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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1338 reviews 65%
4 star 422 reviews 20%
3 star 66 reviews 3%
2 star 92 reviews 4%
1 star 144 reviews 7%
Review Us
Tracy W.
5 out of 5
8/12/2025
Customer service is great, always make you feel welcome!!!!
Darla H.
5 out of 5
8/12/2025
Always great service!
Sheryl K.
5 out of 5
8/9/2025
Great service ins timely manner. Todd was pleasant to work with.
Glenn Z.
1 out of 5
8/8/2025
Picked up vehicle from service. Discovered that the GPS is no longer working. Called Jake and set up another appointment. Can’t get us in until 8/18.
Mary M.
5 out of 5
8/8/2025
Todd is great to work with Always personable and accommodating
Justin E.
5 out of 5
8/6/2025
Todd Boyer was great super helpful and really on his game every time I have been to the service department give Todd Boyer a raise he is a great asset to your company
Bruce L.
5 out of 5
8/5/2025
I received courteous and professional service!
Mike R.
3 out of 5
8/5/2025
Please get Lincoln dealership back
Mike R.
3 out of 5
7/31/2025
I’d like to buy a new Navigator soon, but you don’t sell them anymore. Sad
Jason W.
5 out of 5
7/31/2025
Great job, thank you!
Greg M.
4 out of 5
7/31/2025
I reached out to clinton auto group with a jeep that would not start in my garage Todd saved me money by having a couple of other employees to come out and start my vehicle and the drive it back into the dealership to service it Within one hour of calling him my jeep was on its way to being diagnosed and fixed. He not only saved me a towing charge but made it convient for me as I was home recovering from surgery...you couldn't ask for better service than that
Lorraine C.
1 out of 5
7/30/2025
When I first arrived there with my car problem, I was told my deductible was $100, but if the extended warranty covered this part needed, the deductible would be returned back to me. When I saw the estimated cost, a $75 fee was on the statement for a cabin filter. I questioned that but left. When I got the call that the part was in, I stated I didn't want to have the cabin filter changed at that time, and was then told the work can't be done unless the cabin filter was changed. I felt that I was being taken advantage of. After doing some research, I called the service area and told them that this is not true so then the statement changed and I was then told that no, I don't have to get the cabin filter changed. After scheduling the appointment for the service being done, I had a few people say to stay away from your dealership, which now I understand why. Im 74 years old, and feel like I may have been taken advantage of, had I not done some research on my own. Im also looking to buy a different vehicle, but dont expect to deal with your dealership.
Arica J.
4 out of 5
7/30/2025
Remaining parts are not needed. Took it to a body shop for those repairs. Thank you for the help. Arica J
Joyce O.
5 out of 5
7/29/2025
Good job! And scheduled quickly!
Merschman Fertilzer.
5 out of 5
7/26/2025
Great service. Todd and the whole crew are great. Customer focused folks!!
Carla H.
2 out of 5
7/25/2025
It still rattles
Carl D.
5 out of 5
7/25/2025
Very Professional Great job!!!!
Linda S.
5 out of 5
7/24/2025
Always do a great job on service and wash the car which is a big deal for me!
Darrel S.
5 out of 5
7/22/2025
Thank you for helping to find the problem with my vehicle. I’m hoping the next step goes as easy.
Milton (Mack).
4 out of 5
7/18/2025
Ditto your comments.

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