Service Center

Real Reviews From Verified Customers

John G.
5 out of 5
6/7/2026
Joe provides excellent service. Polite and professional.
Laura L.
5 out of 5
6/6/2026
We were pleased with the service we received. Rodney Porter is a great representative! Not only is he extremely professional but he couldn't be nicer or more helpful. Even though we had to return our vehicle, Rodney made the experience seamless.
Jennifer S.
4 out of 5
6/5/2026
Joe was excellent in up front communications and updating me. Very friendly. Great information on what unexpected work was needed and why.
Daniel B.
5 out of 5
6/5/2026
It's always a pleasure working with Joe.
Carol C.
5 out of 5
6/5/2026
We are very pleased with the service department so far!
Steven S.
3 out of 5
6/4/2026
They kinda forgot about me for like 3 weeks, I requested a part, payed in full, and they didn't call me when it came in so I scheduled it myself. I get people make mistakes, thats why i3m not mad, but might want to keep an eye on that. Other than that though, I had a good experience.
Joe L.
4 out of 5
6/4/2026
Sam, explained everything to me and kept me abreast throughout the day. Could not ask for any more..
Victor C.
4 out of 5
6/4/2026
Everything went very well with my advisor, Samuel. He was very clear and transparent when explaining everything that was going to be done to my Accord.
William W.
5 out of 5
6/4/2026
Rodney has always been excellent regarding service for my vehicle.
Molly F.
5 out of 5
6/3/2026
He did a great job and was very speedy!
Chuck F.
5 out of 5
6/3/2026
I'm very happy with the service yesterday
Janet G.
5 out of 5
6/3/2026
Excellent staff and service! Thankyou.
Srini R.
4 out of 5
6/3/2026
Joe is great to work with. Your service director, Todd Rohrsen, accommodated my request back in October about the difficulties of timing the oil change and auto butler schedules which was a great help for me since I drive a 100 miles each way to get service at your dealership. This is one of the main reasons I make the long trip out to Kenosha even though there is a Honda service center just 3 miles from my house.
Sheryl L.
1 out of 5
6/2/2026
I asked for a rental upfront because I live in Racine but was denied the request. Not having my car for 2 days affected my job performance. It was not Rodney’s fault that the part was delayed but in the end only one issue was fixed.
Rick N.
5 out of 5
5/30/2026
Rodney was great. Thank you
Adam M.
2 out of 5
5/30/2026
Randy was great. The guy I dealt with when I picked our van up though was off putting to me. Wish I would have asked what his name was. I really liked the Pilot that was given to us as a loaner. I’m in the market for a new vehicle but when I asked him how much a new Pilot goes for he ignored me. Didn’t even acknowledge that I asked him a question. When I got home and was telling my wife I didn’t care for that guy she mentioned she felt he was rude to her as well. Before we brought our van to Honda Kenosha it had been recommended to me to go to Honda Racine instead. I believe that is where I’ll take my business from now on.
Courtney G.
4 out of 5
5/30/2026
Rodney is Amazingggggg
Mark G.
5 out of 5
5/29/2026
Very happy great job!!
Harley S.
5 out of 5
5/28/2026
Excellent service
Steven W.
5 out of 5
5/27/2026
I am very happy with auto service as well as the customer service at Kenosha Honda. I’ve never had a bad experience. The entire staff has been great over the many years of service!

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