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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3550 reviews 68%
4 star 1199 reviews 23%
3 star 118 reviews 2%
2 star 196 reviews 4%
1 star 196 reviews 4%
Review Us
Bradley J.
2 out of 5
4/16/2025
Completely is a grandiose adverb. Can anyone be completely satisfied?
Susan M.
2 out of 5
4/16/2025
After the car came in .. but I had to have it towed in after just having it towed to Firestone. I only have liability. I knew it was from Recall. I told them that I just received new keys a couple months prior because my key broke. So I also had it towed in then. As cost an arm and a leg , to not fix the recall but he told me about it and said it was ok. Even handed me the keys I paid for to drive off and alone and almost lose and arm and leg for myself and others. I literally was driving at times 70 mph to Lake Geneva. That was in the McHenry Honda. I tried to explain. So it’s been a nightmare. He was extremely wonderful after I got car in. But I’m still waiting to hear from Honda today Tuesday April 15th. Susan M
Susan R.
5 out of 5
4/15/2025
Joe was great -I expected the job to take 4hrs but it was done in less time about 2 hrs or so. Thanks to all the techs that did such a good job and quickly too.
Amy W.
5 out of 5
4/15/2025
Sam is awesome! Very nice and always helpful!! The entire maintenance team is fabulous!!!
Eugene I.
3 out of 5
4/15/2025
when giving a trade in estimate, remember we had a new engine at 17,100 miles and a new transmission 4,000 miles later.
Kristina S.
5 out of 5
4/13/2025
Appreciate the support and quick friendly service.
Isaac V.
4 out of 5
4/13/2025
Rodney cool
Debbie C.
5 out of 5
4/13/2025
Rodney was friendly and professional and kept me informed. Thanks Rodney!
Jude R.
4 out of 5
4/12/2025
Thank you for being the best Dealership around!!! Simply put, you Peeps so so freakin ROCK!!! THANK YOU AGAIN! :)
Scott H.
4 out of 5
4/12/2025
I bought my 2022 Honda Pilot brand new from Zeigler Honda in the Racine county area, what a big mistake. Biggest bunch of crooks in the business. I tell everyone to avoid them at all cost and I will never do business there again. Racine Honda is very close to my house, within a few miles. I wish I would’ve read all the bad reviews first before buying from them and bought from Kenosha. They got me! Even with me living a couple miles from their Racine location, I still choose to drive 30 minutes to Honda of Kenosha where Rodney and I crossed paths for service on my car. Rodney is great and informative. He lets me know what services I need coming up and how much that will cost. I do not know him personally or have ever seen him outside of the dealership. The customer area is very nice with free coffee and water. I always wait there while my car is being serviced. We recently picked up a 2015 Mazda CX-5 for my upcoming new driver that we will also bring to your business for service. I appreciate the team there.
Bryan W.
5 out of 5
4/12/2025
Service is always reliable, with fair indicators on price and service.
David Y.
4 out of 5
4/11/2025
Joe is the best! Honda of Kenosha wouldn’t be able to provide the same level of service without him!!
Darleen R.
5 out of 5
4/11/2025
He is my go to for everything I need, always pleasant and very helpful. Greatly appreciate him!
William N.
5 out of 5
4/11/2025
Job well done
Karen D.
4 out of 5
4/11/2025
A simple, pleasant experience.
Thomas C.
4 out of 5
4/10/2025
Rodney made the warranty work appointment go as smooth as possible. You guys said it might be 4 hours for the recalls but had me out of there in about 2 hours. I’ll definitely be calling and requesting Rodney for my next appointment
Susan J.
5 out of 5
4/10/2025
Joe is awesome. He is friendly, knowledgeable and always smiling.
Danielle H.
1 out of 5
4/9/2025
I had a scheduled oil change, which required me to leave work early to attend. I checked in and then waited. There was a mix up between the techs and my car was not taken when it should have been. I ended up sitting there for almost two hours.
Richard R.
5 out of 5
4/9/2025
Always very customer friendly!
Mariah L.
4 out of 5
4/9/2025
This is my first experience at the dealership since purchasing my car & again, my expectations were exceeded. Such a smooth process! I love knowing that my vehicle & I are in GREAT hands. Samuel was so kind, answered all of the questions that I had ready to ask & was thorough with my car's service. Thank you!

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