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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3550 reviews 68%
4 star 1199 reviews 23%
3 star 118 reviews 2%
2 star 196 reviews 4%
1 star 196 reviews 4%
Review Us
Sreya A.
4 out of 5
5/16/2025
I really enjoy the continuity of care provided by Rodney as I have had the pleasure of handling my car maintenance services with him over the course of over a year.
Mary Jean.
5 out of 5
5/16/2025
Joe is always kind and respectful and always explains what service my car needs.
Kim S.
4 out of 5
5/15/2025
Very professional and courteous. I appreciate doing services I only need when I get there and being informed on upcoming services. Doesn’t push unnecessary services.
Mary F.
5 out of 5
5/15/2025
Great customer service. Sam answered all my questions and my looked amazing inside and out.
Diana S.
1 out of 5
5/15/2025
The Service was very slow today! Just for a oil change and Paint Protection on my car! I don't blame Rodney, at all for the slow service, that I got! He apologized for the long wait of, 2 hours and twenty minutes!
Susan R.
5 out of 5
5/15/2025
Samuel was very helpful and understanding today. He is an asset to your team!
Sean M.
5 out of 5
5/15/2025
Great job Rodney and all service team! I will be bringing my Honda fleet here for the foreseeable future!
Charles C.
4 out of 5
5/14/2025
Please let me in
Janice B.
5 out of 5
5/14/2025
I have always been treated like a valued customer. Thank you!
Jeremy Z.
1 out of 5
5/14/2025
This is the third way I'm being asked for feedback. Once from Todd, once from Joe, and now this automated one. Two minor complaints: 1) I didn't get a call saying my part was in. It had been in for months. Or if they did call, they didn't leave a message. 2) My tires were over-inflated by around 5 psi. Not a big deal, but not optimal either.
Holly T.
4 out of 5
5/14/2025
Love Sam Waddell! He goes above and beyond for me each and every time I come in. I am aware I am a small fish in a big pond; however, Sam has a way of making me feel important and like I matter! Thanks Sam!!! Thanks Honda of Kenosha!!!!
Lori R.
5 out of 5
5/14/2025
Honda of Kenosha is my dealership of choice. From the sales people to the service technicians, everyone is friendly and professional. Keep up the good work!
Karina V.
2 out of 5
5/14/2025
I’ve taken my car to get the recall fixed like 3 times but there’s always an issue. First they didn’t have the piece now that the tool broke. It’s hard for me to make appointments because I work so late, to then having these inconvenience is frustrating. The service advisor always sounds mad like it’s a problem that my car has issues and that I don’t fix them right away. The only one that provides good service always is Kevin Z.
Marie S.
1 out of 5
5/14/2025
The car is once again in operable less than an hour after we picked it up and it was supposed to be repaired $1600 later. I am now once again, waiting for a tow truck to bring the car back to Honda Dealer.
Wilbert M.
5 out of 5
5/14/2025
Joe was great to work with throughout the entire process. He has a positive and very friendly attitude. Also, he offers and sales the services in a non-pushy manner, which is greatly appreciated. Joe educates and informs the customer which is very important. Due to my very positive experience with Joe over the last 2 days, I plan to get future service from Honda of Kenosha.
Kevin K.
5 out of 5
5/14/2025
Joe was great!!
Mary L.
4 out of 5
5/14/2025
Sam went above and beyond getting my car serviced when I messed Up the date. I’m grateful for his kindness. I’ll definitely ask for him next time the Honda CRV needs something.
Freeman M.
5 out of 5
5/13/2025
Everything was taken care of , great customer service . Thank You
Ariel S.
5 out of 5
5/13/2025
Excellent service.
David Fasth.
5 out of 5
5/12/2025
Great job on my service.

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