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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3567 reviews 68%
4 star 1203 reviews 23%
3 star 118 reviews 2%
2 star 196 reviews 4%
1 star 198 reviews 4%
Review Us
William M.
4 out of 5
11/15/2022
Sam Wadell provided me with excellent service. I could not be more pleased.
Julie E.
4 out of 5
11/15/2022
Service Improved compared to visit a few years ago.
Lynn H.
5 out of 5
11/15/2022
Fast and professional
April A.
5 out of 5
11/15/2022
Thank you again, great service
Bradley M.
5 out of 5
11/14/2022
Joe's the best
Debra K.
4 out of 5
11/13/2022
Joe Valenti my service rep outstanding.. Honda is lucky to have. Great mechanic too John. But Joe is kenosha Honda.
Davis G.
4 out of 5
11/13/2022
I love the honesty in this place. They talk to you and explain each situation and if additional work is needed or not. No nonsense.
Kevin B.
5 out of 5
11/12/2022
Joe let me know exactly what was going to happen and when. He got a loaner vehicle for me when my car needed to stay overnight. He kept me apprised of anticipated costs. After the service, my car is running very well. I'll be back in a month with my other car for service...I'm a repeat customer.
Patricia F.
5 out of 5
11/12/2022
Sam Waddell made my service experience painless and stress free. He is a very pleasant man, and explained everything very well.
Dan R.
5 out of 5
11/11/2022
Rodney was excellent and very good to work with
Norma C.
4 out of 5
11/11/2022
Rodney is an Excellent Technician!!!
John D.
5 out of 5
11/11/2022
Joe is an excellent service advisor whom I completely trust and respect
Robert A.
5 out of 5
11/11/2022
Rodney is great! He answered all my questions and let me know what I will need to do next with my Honda Pilot.
John B.
4 out of 5
11/10/2022
Joe Valente is an outstanding asset to Honda of Kenosha. He is on top of everything and one step ahead. I have other choices for the service of my car but I continue to travel 26 miles to Honda of Kenosha because of the care provided by Joe Valente.
Leo Z.
5 out of 5
11/10/2022
Everyone at Honda of Kenosha is always great to work with. Kind, courteous and professional. Thanks Rodney and your team for doing a great job. Very pleased. Thanks again.
Janell P.
1 out of 5
11/9/2022
I'm never coming there for service again. They replaced the wrong part then all that was offered was the cost of labor of the correct part. I'm still confused on how a plastic part cost more than metal. I even gave Joe the chance to tell me that it was charged wrong as well. Just taking off the price of labor is crap after the car was there all day and I was told that I had to wait for a call to come pick it up because they want to make sure everything is good. The heat sheild plate I paid for was never put on. They replaced a engine cover. Making it right is more than labor at this point.
Miguel S.
5 out of 5
11/9/2022
Joe was awesome !
Diane S.
5 out of 5
11/9/2022
Thank you Joe and everyone for a. Great car service experience.
John D.
5 out of 5
11/9/2022
I have been working with Joe Valente for several years. He is by far the best service advisor I ever worked with. He truly makes servicing my Honda Pilot a pleasant experience
Wendy B.
5 out of 5
11/9/2022
Was done in a timely manner. That was greatly appreciated

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