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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3567 reviews 68%
4 star 1203 reviews 23%
3 star 118 reviews 2%
2 star 196 reviews 4%
1 star 198 reviews 4%
Review Us
Kimberly P.
4 out of 5
12/3/2022
Joe always gives us excellent service. This time the wait was a bit longer than expected but we were grateful that the technician found a couple of things we were unaware of so we could take care of them right away! Thank you Joe!
Lenora A.
5 out of 5
12/3/2022
Joe is very pleasant to deal with
Alex R.
1 out of 5
12/3/2022
Joe was very unacceptable, pushy and unhelpful. He was condescending to me and very snarky when I was trying to find out when I could get my car back. When I asked him to clarify what he meant by “tomorrow afternoon”, his response was “before 5,” when I was only trying to figure out a time I could get it back so I could go into work. Very unacceptable behavior.
Rudy T.
5 out of 5
12/2/2022
Thumbs up
Andrew J.
4 out of 5
12/1/2022
Rodney was courtesy, listen, and was able to help me understand the service I requested and other questions I had about my vehicle. Thus far, service on my vehicle is good and the car is running smoothly. Rodney followed up service was very good and I was satisfied with my service.
Nancy O.
4 out of 5
11/30/2022
Rodney is the best!!
Clarence H.
1 out of 5
11/30/2022
Just need to say that Rodney was a very nice person . He explained what he was doing and he did patch up the issue at the time. We sat and waited at least 2 hrs. I did notice our car parked in the lot at least 1 hr after Rodney came to get us. I thought that was strange. I was charged 441 dollars . 3 days later it happened again. I took the car to Chicago Honda where they are coating the engine and power washing it as well ... Now I have to pay a 500.00 deductible. I'm really not happy about any dealings with Honda lately .
Gina M.
5 out of 5
11/29/2022
Great service! Thanks
Dan M.
1 out of 5
11/29/2022
Your service ****. I came in for a "B" level maintenence and asked that a tire be checked for leaks cuz I had a tire pressure alarm. Waa told the maintenence check would be about $80. What I got was an "a" level mantenence according to your service report and a bill of about $180 becuase I approved two air filters to be replaced. Okay fine I approved it without asking so my bad.. However the icing on the cake was that I was told the tire was just low on air and 30 minutwa down the road that tire went flat! THANKS
Doris W.
5 out of 5
11/29/2022
Service was very good. Got the auto back in less time that I expected it. Very satisfied with everything.
John N.
5 out of 5
11/27/2022
Excellent service once again from Sam W.
Myla G.
5 out of 5
11/27/2022
Joe is customer satisfaction oriented.
John S.
5 out of 5
11/27/2022
Good
Dean S.
4 out of 5
11/26/2022
Joe V. is an asset that is to be appreciated. The reason I choose your service center over my home state of IL. On my 4th Honda and last purchase came from your dealership in part to the quality and selection. But Joe and the service provided remind me of the value of having made that commitment to your team. Regards and thanks, Dean S
Jeffrey C.
5 out of 5
11/26/2022
Always get fast, professional and polite service from Honda of Kenosha.
Hans B.
4 out of 5
11/26/2022
The right price and excellent service. Sam is very knowledgeable and kept us informed. He also didn’t try to talk us into unnecessary services not needed at this time. My pet peeve.
Mary B.
4 out of 5
11/24/2022
Joe is the best!! Best service ever!! Kind friendly knowledgeable and he makes me feel comfortable and safe bringing my car to Honda of Kenosha he is the reason I keep coming back I never feel cheated or ripped off honest trustworthy reliable service!! Can't beat it!! JOE Valente is simply the best!! Real deal!!!
Vanessa L.
4 out of 5
11/24/2022
Sam was very friendly and took the time to explain everything that was done on the car and what maintenance should be done next.
Sylvia P.
5 out of 5
11/23/2022
Excellent Service.
Lawrence D.
5 out of 5
11/23/2022
Easy quick professional

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