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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3602 reviews 68%
4 star 1216 reviews 23%
3 star 120 reviews 2%
2 star 197 reviews 4%
1 star 199 reviews 4%
Review Us
Jerry S.
4 out of 5
1/17/2026
Sam is always on point!!!!! We like him a lot. He knows what he is doing.
John H.
4 out of 5
1/17/2026
I brought my Honda Odyssey for an oil change in the service was excellent.
Jeff S.
5 out of 5
1/17/2026
Great job as always!
William N.
4 out of 5
1/16/2026
Everything was great with Rodney. He checked if my vehicle was affected by the outstanding recall. Reviewed past service if we were behind on any maintenance. Everything went smoothly and had a good conversation with him.
Gerald P.
5 out of 5
1/16/2026
Rodney is a great service writer! One of the best I’ve had since I started servicing my cars in the past 40 years
Paul .
4 out of 5
1/16/2026
Sam Waddell is just good at what he does. You’re lucky to have someone that passionate about his career. Admittedly I don’t spend a lot of time at the dealership, but every time I have been there Sam is exactly the same - he makes me feel like I’m the only one there; explains everything so (even) I can understand; and answers all of my questions. You can tell that Kevin is his understudy. Sam is passing on his knowledge and experience(s) and it’s great to see!
Charles C.
4 out of 5
1/15/2026
Rodney did a great job getting my car in and out in a timely manner. He always has a great attitude. I always request his services when I need my vehicle taken care of.
Jaynie L.
5 out of 5
1/15/2026
Joe was wonderful to work with and I look forward to future services with him.
Colleen M.
4 out of 5
1/14/2026
Consumer friendly, Respectful of consumer loyalty and time Makes service expedite, accurate assigns best technician to do job Helped me to get new car when my current lease was close to expiration
Carol W.
4 out of 5
1/14/2026
Tried 3 times to submit . Not working hope thirds a charm. Joe is the best. He kept me informed on the status of my car. Updated on additional serviced needed and not needed. Thank you Joe
Michael B.
2 out of 5
1/13/2026
I would have liked an actual price for future repairs. If it was in my budget I would have scheduled it today. (The thing dragging on the ground)
Donna P.
5 out of 5
1/12/2026
Hoping to keep my Honda for many more years. You're service department is a big part of that. Thank you for providing such great service
Robert C.
5 out of 5
1/11/2026
Sam always takes great care of me. I will definitely look for the survey from Honda.
Andres C.
5 out of 5
1/9/2026
Yes! Rodney is extremely helpful, courteous, and I choose Kenosha Honda because Rodney Porter is there to walk me through my vehicles!
Sharyl S.
5 out of 5
1/9/2026
As always Sam took good care of me and my car!
Amber B.
5 out of 5
1/8/2026
Our service advisor Rodney went above and beyond and was extremely helpful and communicated very well with us and kept Amber and myself informed of the safety recall with our Honda Odyssey. We would love to keep him as our service advisor in any future appointments with Honda of Kenosha- JOB Extremely well done to Rodney Sincerely Amber and Lamont
Sasha J.
4 out of 5
1/8/2026
Keep Rodney FOREVER. I’ve never in my 20+ years of driving had a service person as timely or communicative! His service was stellar and he did everything he could to help me without judgement or dismissal. I don’t want to take my car to anyone else and now I’m going to purchase another Honda from your dealership for my son that gets his license this spring. I’m over the moon that Honda did the right and best thing for me because Rodney was there to assist. I told the lady at Enterprise that drives a CR-V to see Rodney at the Kenosha Honda! Keep up the great work Rodney, I appreciate you!
Fatima C.
5 out of 5
1/8/2026
Excelente customer service by Mr Valente and he explained everything incredibly thorough.
Matthew G.
5 out of 5
1/7/2026
Excellent job as always
Gwendolyn H.
5 out of 5
1/7/2026
Very good service

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