Honda of Kenosha Auto Repair Service Center

Joe Valente is by far the best service person I have worked with. He is the reason I continue to do business with Honda of Kenosha.

You need to fix your coffee machine.

Joe is an awesome example of how to treat your clients/customers with respect and friendly service along with effective and timely communication! He should teach a class on the proper ways to conduct business on a personal yet professional level! Thank You!

I am very appreciative of the service Rodney Porter provided.

I just got new tires and the low pressure button keeps coming on

Rodney was excellent. Thorough, knowledgeable, and professional!!

All is A OK!

On time with good service

Rodney was extremely professional and helpful.

Joe provided the professional treatment I have come to associate with over many years of dealing with Honda of Kenosha. Five stars for Joe.

Great customer service from randy , very nice and friendly.

Rodney is always friendly and professional when I bring the car in for service. He helps to advise on suggested services without overselling, I appreciate this.

First rate service experience, courteous and thorough.

Everything was good. My only suggestion is to have inventory items on hand when an appointment is made, you should check that items required to complete the job are on hand to prevent extra time for customer wait.

I brought my car in to be checked because I have a letter regarding the extended warranty pertaining to the issue Honda is having with the air conditioner leaks and my AC was not blowing cold . I decided not to have my car inspected at Kenosha because I was told that it may or may not be covered under this warranty and if they perform the test on the vehicle I could be responsible to pay over $400 just for the test. I found that ridiculous because using common sense how could we even find out if it’s the replacement part issue or not if a test isn’t done on it in the first place ? Why should I pay for that??? I called another Honda dealer in the area who told me they have been doing a lot of cars for the AC issue and if for some reason mine was not blowing cold air because of something completely apart from this warranty , they were only going to charge me less than half to run the tests and of course nothing at all if it needed the replacement part . So the fact that Kenosha wanted up charge me the ridiculous cost of over $400 to run a test , I took my car elsewhere . I like my Honda and am now aware I can see it depends on each dealer and how they do business to make money. Thank you for your time.

Rodney is always kind, knowledgeable and does his best to provide excellent customer service.

Joe is great! 5 out of 5!!

HE IS VERY CONCERNED WITH ANY ISSUES REGARDING YOUR CAR

Yes it is very professional place. I felt welcome when I got there.

Rodney is great advisor. He explained me all issues and necessary services for my CRV. He also explained me about beneficial deals. He updated me time to time progress on my vehicle while me sitting there. He is nice and cool.