Ed Voyles Kia Auto Repair Service

Josef is very helpful every time I go. Today they got my brakes done in a timely manner, and I’m completely satisfied with everyone there, especially him!

Quick and easy to deal with, very professional. No issues whatsoever.

Scott was friendly and helpful. Got me a quick shuttle to work on time.

Josef always keeps me posted awesome job as usual

Done well and fast

Finished on time

Scott did a wonderful job of staying in contact with me. He called and left voicemails, keeping me updated through each step. I truly appreciated his help!

12pm appointment for oil change and inspection....left around 2:30...way to long for what was done

He wa

Scott is a terrific service advisor. He is friendly and knowledgeable.

We have been pleased with everything at your dealership.

Scott was very helpful

Josef was amazing! He’s exceptionally professional, great energy, and was decent enough to inform me of the various benefits that come along with my maintenance plan! For example, free windshield wipers!!! He’s a real keeper! You better treat him right!

Ron always render great services

This was not a good experience at all. I made an appointment for 10:30am for a failed emission test/ check engine light. I left my car and was told that I’d be kept abreast through the whole process. I wasn’t. I received a text message around 3pm stating that they hadn’t forgotten about me. I feel asleep and woke around 5:30pm and decided to give them a call. I wasn’t able to get through to anyone in the service department. The operator informed me that they were preparing to close at 6pm. Long story short, I didn’t get my car or any information regarding the diagnostic testing. I had to accrue charges for transportation via Uber twice the following day. I received a half apology as if that should soothe my feelings of complete disregard of my time and patronage. I’m greatly considering ending my relationship with KIA, as I keep having horrible customer service experiences. This technically my third vehicle with KIA, and quite possibly my last.

Josef was extremely helpful and made sure I knew exactly what was going on and keeping me informed throughout the process. 10/10 really appreciated him going above and beyond and his dedication to customer service excellence. Thanks Josef!

Scott communicated with me throughout the process and was a pleasure to work with. Additionally, the mechanic who did the work should be commended and given a big raise!

Good service , Mr Ron have really good service 100% Thanks

Josef is awesome and very knowledgeable and is a pleasure to talk to!

Fast and efficient