We have been customers of Auffenberg a long time. It has been several years since we have been with Auffenberg Nissan but we have become a custom to Auffenberg Ford where they have a courtesy driver that will take you home while your car is being service and pick you back up when your car is done. The service of our Nissan was excellent and service advisor was grear.
Brittain was awesome with explaining everything to me.
Staff very professional and friendly.
Bare minimum amount of "maintenance" provided. Tire pressures were not checked or they would have seen 1 tire was very low. Also did not review that other items were needed or suggested like brake fluid or fuel injector issues per documents provided but not addressed.
There is nothing at this point that you can do to make me satisfied unless you are willing to finance the part and service I needed.
Very professional and prompt service.
Very friendly and helpful staff! Honored a coupon from Valvoline for an oil change so I could have it done there. Saved me some time!
Great service details and update.5 star
Randall was very helpful.
Very friendly and went through paperwork efficiently
Great service and friendly people
Thank you.
Everyone made the process easy especially during COVID.
Tarrell was friendly and very easy to work with.
Tarell was great and very helpful! The whole staff was wonderful.
Tarell. I think I am spelling his name wrong. But he is always so nice when we come in. We have two kias but have been going to Nissan since covid hit and Kia is closed on Saturday. He always helps us and answers all of our questions. Last time he even recommended a place for us nearby to have lunch. We don’t even own a Nissan but would continue to go there since he is so nice.
It did take 2 hours to get my car back please ensure that people are following Covid guidelines your room is no very big.
Our first time with the new car and we are quite pleased. Tarrell was awesome.
Everyone was kind and helpful.
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