service wrighter very knowledgeable and mechanic explained everything.
Chris O was an excellent sales representative and I really appreciate him as well as the Auffenberg staff. Great service that was greatly appreciated
The staff were great and the work was done ahead of schedule.
My service manager was fine, waiting was fine. However, whoever did the actual labor on my vehicle gets an F for work done. Yesterday my son noticed that the front bumper piece was not put back on correctly. There is a 1/2 inch gap on the passenger side of vehicle. If this front piece had come lose on the interstate during my return home...well, I'm sure you can imagine the possible dire consequences. My son is going to look at fixing it today. If he cant--which he should not have to--I am leaving town for a week (thankfully we are taking their vehicle), I will be in contact with your dealership upon my return.
Brenda T
The service guys were pleasant and knowledgeable for my visit.
They gave a brief explanation as to the length of time of service. My car service was completed 1 hour ahead if time. I am greatly appreciative of the time and the butler service given to my Nissan Rogue.
Chris was very courteous and checked with me a couple of times to make sure that I was doing okay and didn't need anything.
Chris was great to work with. Very informative and let me up to date on everything. Thanks a ton!!
I purchased a 2021 Nissan Kicks on the 19th of June (for my daughters birthday) and it’s been in the shop since it was purchased….(The check engine light stays on) …. The oxygen sensor was replaced and it’s still on….
Frustrated
It was done in a fairly quick manner and was treated in a professional manner
I was very happy to find out that the issue with my car was an issue covered by an extended warranty issued by Nissan. I'm extremely grateful that the staff at Auffenberg took the time to check into this before hand saving me from a huge repair bill. It's another reason why I'll consider Auffenberg with future automobile purchases.
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