Johnny was very respectful and made the experience feel very relaxed
Andrew Ruiz, was extremely helpful well trained for Customer service, again he is "AWESOM" Service was
fast, will come back and will be recommend to my friends, Thank again!!!
AwndrewRuiz, was extremely
helpful, and for sure I will be back to this place for business, also will recommend to all my friend, thank again!
Great guy and awesome customer service! Thank you!
My car was promised in 2 hrs and it was done. Great Customwr Service
Ron was great and is the reason I keep coming back to service all of my Hondas!
I arrived with my car at 8:30 for an oil change. Dennis told me there are no services for a car wash and it would just be an oil change and tire rotation. I let him know I’d be staying while my car is getting service and he was aware. I figured it be at least two hours since that’s how long it usually has been in the past. After 3 hours I noticed most of the people that were there with me when I arrived were gone and new people were showing up. I saw Dennis come in and out throughout the waiting area grabbing people and he would look at me and just walk away. At the 4 hour mark I figured something didn’t seem right. It was just me and two other people in the waiting area. I walked outside and saw my car waiting. I expressed my frustration to Dennis and asked how long my car had been ready and he couldn’t give me a direct answer. Dennis did not go over what areas of my car needed additional work and did not give me a print out of what happened to today or if I needed my brakes changed or new tires. He just gave me my key and I had to walk to get my car myself. He was rude and unfriendly. I bought my HR-V from corona and I’ve gone to this location for all my oil changes and services. This was the worst experience I’ve had here and it was very frustrating and unprofessional.
I came 4 times for the same issue of which I could have avoided 2. This 2 is to reprogram the software as clearly stated in Honda warranty statement. This review is for the mechanic department. Dennis deserve a 5 star excellent service review. We lose 4 hours work everytime we visit Honda and incur additional 200 miles for every visit.
Great job and fast service
Very pleasant and helpful
Poor communication skills
Excellent customer service… professional working skills
Thank you Dennis for your great service.
Dennis is a great service advisor.
Dennis was willing to answer questions. Very informative and helpful.
Excellent service from Andy. He was friendly and knowledgeable.
The service department is excellent. Much better than Honda Riverside. My wife has taken her car there twice and has had to deal with rude attendants from their service team. She will be bringing her car to Spreen Honda for service from here on out.
Thank you for great service today
Very friendly & welcoming! Explained very thoroughly the service I was receiving
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